Music Library not recognising

[pioneer123]

Server Version#: 1.26.2.5797-7000
Player Version#: 8.3

I have been using Plex for years for tv and movies and no problems. My music has been streamed through Synology Audio Station but I decided to give Plex a go for it.

My music is correctly labeled (volume/music/artist name/album/track) but when I added the library in Plex it shows as empty. When I try to scan it shows scanning for about 1 second then says cant find anything. Ive stopped and started the server but no joy. Plex has read/write access to the music folder so I’m at loss as to the problem.

Any ideas?

Thanks

[anon18523487]

Please scan the library again and get me the server logs.

[pioneer123]

Here you go, many thanks

Plex Media Server Logs_2022-05-29_12-07-48.zip (4.1 MB)

[anon18523487]

May 29, 2022 12:07:32.505 [0x7f05a9645b38] ERROR - Failed to create iterator to “/volume1/music”: Permission denied

You have a permission issue with that music folder. Or did you type the folder incorrectly? Above you said it was “volume” but your library is looking for “volume1”.

[pioneer123]

Sorry that was just a typo from me, it is Volume1 as that is the only volume I can select when adding a library.

I’ve checked the permissions folder for my music and it’s the same as for tv and movies yet doesn’t seem to want to scan. Is there anything else I’m missing?

Thanks

[anon18523487]

I’m not very familiar with Linux. Read this tip and trick post about permissions. Linux Tips - #22 by ChuckPa

[pioneer123]

I fixed it thank you, was a deeply buried permissions check box that was overlooked.

Thanks for the help.