Server Version#: 1.19.5.3112 (debian buster)
Player Version#:any
Scan of the music libraries is not working anymore. Movie library scan and plex agent is updating metadata for new movies. I didn’t make any changes to my config/server/clients/router lately, so is not on me.
I get this error when trying to scan a music library from the home page:
An internet connection is required to scan library files. Please check this server’s connection and try again.
and this error when I am trying to scan a music library from Settings/Library page:
This server cannot reach the Internet. Please verify connectivity and try again.
Ping to www.plex.tv is working fine (if is relevant) .
ping www.plex.tv
PING www.plex.tv(2606:4700::6812:9c29 (2606:4700::6812:9c29)) 56 data bytes
64 bytes from 2606:4700::6812:9c29 (2606:4700::6812:9c29): icmp_seq=1 ttl=58 time=16.1 ms
It is a bug? It happened only lately, following the issue with web authentication (can’t login, local library can’t be played, etc).
If not a bug, how to fix this?
Thanks!