My Cloud Home no longer working as a remote server

Plex Media Server NAS & Devices
1

Just wanted to confirm, the recent Plex updates require a version of the server that is not yet available on My Cloud Home, is that correct?

And it is up to WD as to when that may be updated

Perfect timing for me as I’ve just upgraded from a 4TB to a 12TB My Cloud Home

Just wanted to confirm I have that right before l send my new toy back and explore other avenues

Thanks

2

Supposedly, Plex is providing WD with updated versions when they’re released. WD will then have to publish it in their environment / app center. At least that’s been my understanding.

1 Like
3

Is this why my My Cloud Home stopped working on PLEX?
Hello

I updated to the latest version of PLEX and now it no longer loads on MY CLOUD HOME.

When I click on the “CONFIGURE” link, it tries to take me to:

https://prod-701f05f7a9a5fda.wdckeystone.com/d669918d-2b9a-420a-8db0-112ae4849c82/sdk/v1/apps/com.plexapp.mediaserver.smb/proxy/myplex/pinRedirect?access_token=eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCIsImtpZCI6IlFUQkdPVFJCUWtJd01EQkNPRVE1UWpoQk5FSTBNRFl6T1RZMU5rUTJNRGs1TkVZNE5FSTVOUSJ9.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.DdFQN5Mu2l6St3jgv_X0nJp7i5-Ogd5N9hgP1w9X_vbglkj5ilI9mny_RKtarRIdppUhwTBluQUMgcGcK60antPgEvg2okpPVW1duIMhVLs0HYes5bYxSc20z3iMfG7hEQCdDMbLGNr7ZJ8AlzGmJDaJfUlzocfHIdfW4EoPg3SslX8cQ6TRuXIkt8ZqOtLzzn5KE1glhtkcp_swBGoSHii_V7u42tPENBiFN4phfPT-Tl6zaSA1bZfbENd5ny7ZSmc4WsFrL3O9rdOuC0njHWVilRun21FgrjVwnhOclNaAIs36y36NF3nSdxFpGGt3PvtVdQ076sxZ1cXz3-lhOQ

But it then tells me that the “page is not working”.

I have included photos.

I can not connect to my library via my laptop, cellphone, or TV.



20250420_094105
20250420_094105942×531 89.1 KB

20250420_091857
20250420_091857942×531 115 KB

20250420_092046
20250420_092046942×531 142 KB

1000088785
1000088785942×531 162 KB

1000088759
1000088759942×531 105 KB

Has a fix been provided yet?

4

Let’s keep that in the dedicated thread you’ve already created.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.