My Cloud NAS Troubleshooting

Thank you! Okay… here we go.

Web Player Version: 4.68.0
Player Version for TV: 8.25.0.28665(1181ac3)

I can see and play movies through the web app for mac.

MyCloud Home server version is 1.18.6.2350

I have already looked at the media naming scheme and have renamed my files accordingly. Maybe there is something I did wrong there that I don’t see. I downloaded filebot and renamed them with the {plex.id} script, which seems to be in line with the naming scheme noted in that article.

TV shows are separate from Movies and I am using the folders initially created by WD in the plex section of the server.

I have done the Plex Dance and it did not change anything. I’m going to try the other link for the old version running on WD servers, but it looks like that would only solve my issue connecting on the TV rather than the problem with the TV shows.

Let me know if you need any other information. Thanks!