Server Version#: 1.32.5.7349 windows
see my screenshots, some .mov files i’ve saved from my iphone shows up side ways in the thumbnail view on the plex home page, once you play the file it’s fine. if i play the same .mov file on any play in windows it plays fine upright also the thumbnail views of the file within windows shows upright and fine. obviously the video was filmed on iphone up right and not side ways, but why is plex not showing the thumbnail view in an upright manner ?
btw here are the video details of the file from within plex.
Media
Duration 0:20
Bitrate 8580 kbps
Width 1920
Height 1080
Aspect Ratio 1.78
Video Resolution 1080p
Container MOV
Video Frame Rate NTSC
Web Optimized No
Audio Profile lc
Video Profile main
Part
Duration 0:20
File IMG_2772.MOV
Size 21.40 MB
Audio Profile lc
Container MOV
Web Optimized No
Video Profile main
Codec HEVC
Bitrate 8407 kbps
Bit Depth 8
Chroma Location left
Chroma Subsampling 4:2:0
Codec ID hvc1
Coded Height 1088
Coded Width 1920
Color Primaries bt709
Color Range tv
Color Space bt709
Color Trc bt709
Frame Rate 29.971 fps
Height 1080
Level 4.0
Profile main
Ref Frames 1
Stream Identifier 1
Width 1920
Display Title 1080p (HEVC Main)
Extended Display Title 1080p (HEVC Main)
Codec AAC
Channels 1
Bitrate 97 kbps
Audio Channel Layout mono
Profile lc
Sampling Rate 44100 Hz
Stream Identifier 2
Display Title Unknown (AAC Mono)
Extended Display Title Unknown (AAC Mono)
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