Home Videos thumbnail are sideways for videos shot on phone in portrait mode

Server Version#: latest 1.40 server build, Windows

I’ll try and explain my issue. I have several home videos, as .mov file, shot from iphone where the phone was held in a portrait position. Plex plays the video fine in the portrait position, the problem is when i’m browsing the home videos in plex , the thumbnail for the video is sideways (landscape) , if i use other apps in windows they display these .mov files thumbnails up-right in the portrait position. I’m just confused and can’t figure how to have Plex do the same thing and display these videos thumbnails in the up-right (portrait position) ? is this possible. also, any video from our phones shot sideways (or Landscape) never have any issues playing or with the thumbnail.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.