My movie posters aren't showing automatically and aren't available in the poster list

[hedkase]

Server Version#: 1.21.1.3876
Player Version#: 4.50.1

I’m having an issue where all my custom movie posters don’t get used and the posters don’t show in the list of available images (in the edit screen).

My workaround is to manually drag and drop the poster to the edit screen.

These used to work but no longer – this behavior has been going on for many months.

Interestingly, it works fine on my Plex server running on the latest Nvidia Shield. The Shield automatically adds the poster artwork to the movie and displays it – no extra work on my part needed.

I’ve checked all my Plex settings and checked against the Shield Plex settings.

Any help is appreciated!

[SE56]

Please provide a sample of your Naming of said movies and screenshot of your Movie Library advanced settings.

[hedkase]

Went through my settings again and noticed one that wasn’t enabled that used to be. Maybe an update changed it or something.

I’m back in biz now – thanks.