My new DS224+ wont play media files, and gives differing errors as to why

[ChuckPa]

@king_mrstress_mike_gmail_com

When you move PMS from system to system, Did you perform this step?

• If moving from DSM 7 → DSM 7, you put it all in the PlexMediaServer shared folder (after PMS is installed and stopped)
  – You then must set the ownership & permissions of the files in the PlexMediaServer shared folder
• If moving from DSM 6 → DSM 7, you must put everything in a Plex shared folder. When PMS is installed on DSM 7, it will see the Plex shared folder and convert everything to DSM 7 and move the files for you.

Migrating from DSM 6 → DSM 7

Synology FAQ - Questions, Answers, and How-To's

FAQ 27 - Migrating an existing PMS from DSM 6 to DSM 7 NOTICE: DSM 5 → [ DSM 6 ] → DSM 7 First Step If you first started using Plex with DSM 5, then upgraded to DSM 6, because of a change internal to DSM 6, you will need to perform this step before you start the DSM 7 upgrade. If you never used DSM 5, or deleted the Plex share sometime during DSM 6, you can skip this step and continue with the normal upgrade steps Rename the existing Plex shared folder to Plex.old Create a new Pl…

This How-To shows you what you need to do for DSM 7 → DSM 7

Synology FAQ - Questions, Answers, and How-To's

FAQ 32: Repairing the PlexMediaServer shared folder While DSM 7 manages the permission of the PlexMediaServer shared folder itself, it does not manage the permission of files placed inside. This means any modification of permissions can cause PMS to fail. Frequent causes: Placing media in the shared folder – Which should NEVER be done. This is for PMS internal (metadata) use only. Special allowed case of adding plug-ins but must be installed correctly. One of the biggest confusion po…

As for granting permissions to see your media, System Internal User (not regular user) PlexMediaServer must be given access.

Synology FAQ - Questions, Answers, and How-To's

FAQ 29 - DSM 7 - Give PlexMediaServer access to your media When you migrate to DSM 7, are installing a server for the first time, or just adding a new shared folder / sub-folder for media , folks forget to read the popup at the end of every installation which tells them about how to set permissions. This FAQ shows in detail how to do what those instructions state. When might you need to perform these steps? When upgrading, changing permissions from Plex to PlexMediaServer is overlook…