My plex is crashing every single day and the only fix is to restart my PC. and it works fine until the next crash later on in the day.
This is about nearly every single day I have to do this. I am so frustrated. I use to have this issue and they called it port exhaustion with several files to scan. My collection is nearly 30k movies. I don’t know what is causing the crashing, but I assume it has to do with my library size again.
I have the latest windows 10 updates and the latest PMS installed.
Data file size doesn’t really have a real relationship to the size of the database in PLEX. I have 37 TB of data and a database folder that is 267gig. I don’t have thumbnails, chapters, or any of that stuff turned on. What I do have is over 750,000 audio files. You can have 46 tb of 4k video and not have all that much stuff to keep track of. If most of your library is video, and high quality video at that, your PLEX database can be pretty small.
I had this same issue and my PMS was crashing 2-3 time every single day. I rebuild my server last week and it has been stable since. 30k is a lot 
I don’t have thumbnails or chapters. I only have scheduled task for skip intros which I’m not sure falls into the metadata folder.
Just want to add my log to this. At times PLEX just quits. No idea why.
Had the same problem and the only way I got around this was to disable optimize and database backup on scheduled task and not had a problem mine was doing it all the time didn’t wanna start again see if that helps
I’ll give that a shot. Thanks.
Hi, I’m getting nightly crashes on PLex that either take down Plex and/or crash TruNAS. Happens during maintenance / after adding new content.
Have removed / reinstalled - still happens
Cleaned bundles - still happens
Optimised database - still happens
TruNAS logs suggest memory leak
Plex logs attached
Plex Media Server Logs_2021-11-21_09-28-40.zip (6.2 MB)
Plex Media Server Logs_2021-11-22_08-22-12.zip (7.9 MB)
Plex Media Server Logs_2021-12-02_12-06-59.zip (6.7 MB)
here is my latest crash overnight
same exact problem as you, just here waiting for a solution or response 
Locked up again last night, non-responsive to GUI, rebooted jails and plug in and it came back to life - Have turned off over night processes, so not sure what else to do
Getting exactly the same problem. Non responsive UI, followed by a crash. Only started in last few weeks. I am on the Beta updates……will try rolling back a few versions to last non beta version to see if any better
I’m here like the rest of you, mine keeps crashing almost nightly and requires a restart. I inspected the logs and the items right before the CrashUploader run seems to have to do with the music library. I think it’s the sonic scheduled task that’s trying to automatically build the similar artists and stuff like that. I checked a previous log when it crashed and it seemed to be similar.
This could be my inexperience with this piece, but when CrashUploader runs, it’s told to only try once to upload the dump file, but it doesn’t seem to succeed. Not sure if that’s a sentry.io issue, a Plex issue, or I’m misreading the situation. However, I’m fairly confident it wouldn’t be trying to run CrashUploader if it wasn’t indeed crashing.
I’m going to disable the sonic analysis scheduled task for my music library and see if that improves things and prevents crashes.
PMS 1.25.1.5286
Win 10
I would like to add my latest log file to this thread as I am experience random crashing too. Especially as it has been running without issue for about a year now.
Server Version#: 1.25.0.5282
Player Version#:
Plex Media Server has been very stable for me for a while now. Suddenly over the last 3 days it has suddenly been crashing without have made any changes to my setup.
I have tried optimizing the database and I have also checked that I don’t have any rogue dll files that might cause any conflict. I am running Plex Media Server on a dedicated Intel 11th Gen NUC with 16gb of ram on Windows 10 Home vs 21H1 OS Build 19043.1348.
I am also running Tautulli V2.7.7 on the NUC and not even running Radaar or Sonaar or NZBGet on the device. It is solely dedicated to running PMS.
Plex Media Server Logs_2021-12-04_17-24-30.zip (3.8 MB)
Any help in deciphering the logs would be really helpful. I would also like to get some advice on where I should look in the logs to try and figure out how to find the culprit of the crashes.
Thank you very much
Has there been any responses from anyone on the Plex Team on this thread to help out?
I wish that there was some way of formally contacting Plex Tech Support. I am willing to pay for a service at this point even though I am a lifetime plex pass subscriber.
No there has been no tech support on this thread yet. Everyone just posting that they have the same problem.
But yeah, I feel the same way. Im a lifetime plex pass holder but really need some tech support. My family is getting on my case about plex being down when they want to watch something.
Just a reality check here.
I keep hearing people talk about lifetime plex pass holders. Heck, I have one. That doesn’t mean PLEX makes any more money from us? PLEX got $75 from me three years ago and that’s it. Lifetime plex pass on sale for $75. Pretty sure they have spent all that by now. They make their money on ads in the TV channel area. Maybe on the folks who pay month to month. Recurring revenue. Us? Nothing.
They get money from the stuff you have to pay for monthly or the stuff that has ads in it. As much as it hurts to say it, we mean nothing.
When I was a kid (and I’m 62) there was a big chain of gyms called Nautilus. You could get a lifetime family membership to their chain of gyms for a fixed fee. Hundreds of thousands of people and families did it. My Dad did. They made a crap ton of money. For a few months. Then people would show up and the place would be packed. You would wait forever to get on a machine. New customers saw that and wouldn’t sign up. Old customers came because they had paid for it and expected the place to let them in. But in less than a year, the money ran out, and they went belly up because they had no cash flow.
That’s why PLEX should stop selling lifetime passes. Eventually their cash flow will dry up.
I understand what you are saying but In no way does this benefit our problem or the topic of this thread. We just want a way to fix these crashes.
We both said that we are willing to pay for tech support even tho we are plex pass holders. On the topic of paying $75, i paid the $120-130 price I never got that special in my email for $75. But yeah im sure they burned through that money too.
Hell at this point, I am willing to pay Plex for some tech support if that would actually mean I can get someone to help sort out my issue.
I am being totally serious here. If anyone from Plex can reach out to me in private message and can help me fix my issue, I am willing to pay for the service.
since the last update, the app breaks in windows 10, you have to start again, same failure on the same day or different days
Plex Media Server Logs_2021-12-06_19-06-47.zip (6.4 MB)
