oops delete this later
Checked again an hour later, it’s off again. Fixed with disable then enable, but confused.
If it matters, my parents did switch their landline phone provider to their (as well as mine in a different house) ISP recently right around the time this started happening. I also installed and am running PlexPy now. If there’s any other info you need, feel free to let me know. ty.
You are currently using UPnP to create the necessary port forwarding in your router.
Switch to the ‘manual’ method.
https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access
Those automatically created port forwardings tend to get erased by the router after a while.
Do also disable power saving on the ethernet adapter on your plex server machine:
sweet, seems to be working well now!
Click on the ‘Configure…’ button in that dialog.
It should give you access to the power options of that adapter.
hmmm I was looking forward to thanking you, but I did everything I think…
Did you already update to server v1.2.3?
this is in the release notes:
FIXES:
(Network) Clients might incorrectly report a server as unclaimed or remote access as unavailable after network timeouts. (#4994)
Yes, I’m running the newest one:
Oh, so it’s saying it’s not working but it actually is working? I’ll check with parents later, ty.
All right, yeah hopefully it’s just saying it doesn’t work but it does work. 15 minutes ago I was at my parent’s house and it worked fine, now back to my home it says there’s not an available outside network. Weird.
Cool, my mom confirms it’s still working for her. Thanks Otto!!!
Is it ‘really’ your access or is it ‘Plex Relay’?
How does one go about finding out?
@JuiceWSA said:
Is it ‘really’ your access or is it ‘Plex Relay’?
How does one go about finding out?
If it’s Relay, it says something like “indirect” beside the server name.
hey OttoKerner, I’ve been messing with enabling “Manually specify public port” …
@dannyhaase said:
Last night on my end Plex seemed to be opening shows and rewinding and fast-forwarding and playing the show a lot quicker when I had manually specify on, so if that is a part of it I’d definitely like to keep it that way!
I don’t understand this. “Playing the show quicker” What do you mean by that?
Do you refer to the time between pressing ‘Play’ until the video actually starts to play?
If so, the difference may be indeed Transcoding vs. DirectPlay
And that indicates @JuiceWSA 's suspicion may be true - that you were connected by Plex Relay. Relay has a bandwidth restriction at 2mbps - so that means almost always transcoding is going on.
This is what it normally shows after I apply it:
Apply what?
Heh, sorry, last time I talked to someone about this very same topic he wasn’t sure what I meant either, so I guess I don’t phrase it right.
oh, maybe this will show the answer to the Relay question I have no idea about?:
That has nothing to do with anything other than how the player in Plexweb reacts.
I believe the bottom line is that if you don’t have a Green Board lit at Mission Control in Houston your server isn’t available via a direct connection making Plex Relay a temporary solution at best.
I also believe that ‘indirect’ would be visible to the clients only, but ‘may’ also be seen from the status area - upper right ‘electro-bolt’ icon in Plexweb… Otto? Confirm or Deny?
OK, thanks, I’m just lost on this all so I just passed it on to the Plex support guy I have working for me. He can surely get it all together.
I did not know that Otto makes house calls. That may explain why he never sleeps… 
@dannyhaase said:
Put it this way: I click on The Mentalist S02E17 to start watching that show. First these numbers go up until it gets to 100% and the show starts to play:
Ah, this is the “buffering” period where your client fills its input buffer with video data.
I think this and the kind of portforwarding (auto vs. manual) is not related whatsoever.
I think, how long the buffering time is has more to do with your WiFi (if the TV uses WiFi, that is).
Is your plex server connected directly to your router (per ethernet wire) or is there anything in between?
Is the internal IP adress of your server stable? (i.e. is it always 192.168.1.149 or does this change from time to time? If it changes, the manual port forwarding rule in your router would become invalid.)
Do you have a setting in your router to disconnect the internet after a period of no use? Disable it.
Are there other ‘power saving’ settings in the router? (Try disable them all)
