My server has a Plex Pass and I want to share a TV series with a friend. 1 minute limit?

It appears as if my friend can only stream for one minute before the stream stops. This is true even though the server (me) have a Plex Pass.

So far we have only tried on his mobile phone. The idea was to cast the series to his TV.

Can this be done?

What are the requirements for this to work?

Mobile apps for non-Plex Pass holders have a one minute limit for playing video.

The limit can be removed by making a one-time $5 USD in-app payment.

The limit can also be removed if you invite him into your Plex Home. However, this has security implications as people in the same Plex Home can use Fast User Switching to change accounts. You will need to PIN protect your account if you add anyone to your Plex Home.

https://support.plex.tv/articles/203868088-unlocking-or-activating-plex-for-android/

https://support.plex.tv/articles/205556278-unlocking-or-activating-plex-for-ios/

https://support.plex.tv/articles/categories/features/plex-home/

Non-mobile clients have no one minute limit. He could use a Plex TV app, streaming device app (Roku, Android TV device, AppleTV, etc), or Plex Desktop / Plex HTPC on a Windows/Mac/Linux system.

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Thank you for the quick reply FordGuy61!

So a the iPad app would have the same 1 minute limitation as the android phone app I would assume?

Would it be possible to use an webbrowser instead of the app on his android phone or iPad?

That works perfectly well, actually. Before I went all in on Plex (bought the Plex pass and a DVR) I would watch content using my iPhone’s web browser to stream video to it for free.

With the Plex Pass, I didn’t need to pay to unlock the app for viewing, but I could have just done that one-time for 5 bucks instead.

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Thank you, we will try that. The web browser on an mobile device will however not be able to cast to a TV, correct?

Umm, I dunno. I don’t use any of the cast features. I’d wager… probly not.

Just gave it a try. I was able to cast from Chrome on a Pixel 6a to a FireStick 4K.

IIRC you can also cast from the Android App without the 1 minute limit.

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Or they could check out if there’s a native Plex app for their Smart TV platform.
The 1-minute restriction and app activation only apply to the mobile apps.

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