My verification codes don't work

Plex Players Mobile Devices
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Hello,

On both my iPad and iPhone, my stored verification codes for some reason don’t work (I should probably never have switched on two-step verification, as since we live in the country, there is no need for that much security.) I am logged into Plex on my desktop computer, is that going to assist me in getting my Pad/Phone working properly again?

Thanks.

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Also, the Plex recovery code that was emailed to me after ‘verify in another way’ option doesn’t work either, when typed into the Verification Code screen

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The stored verification codes are each only for one-time use. After they have been used, they are invalid.
Also, these codes are only for emergencies.
Normally, you are supposed to use an authenticator app (“TOTP”-compatible), which can create a disposable code for you whenever you need one.

https://support.plex.tv/articles/two-factor-authentication/

Please contact the “Billing” support team: https://www.plex.tv/contact/?option=plex-pass-billing

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