MyCloud Home and New Plex IOS App (2025.10.2)

Hello everyone,

I updated the application in the morning and unfortunately my server version is outdated. The required version is at least 1.41.2.

WD does not regularly update Plex Server.

Do you know if an update is planned or if this requirement of the Plex application can be modified?

Thank you !

Server Version#: 1.40.4
Player Version#: 2025.10.2

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I have the same problem and i’m a Plex Pass user :sleepy_face:
Is there no one who knows how to solve it?

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Supposedly it’s up to WD to publish the updates provided to them by Plex. Not sure what’s causing them not to do that for quite some time.

Seems like another big miss for Plex…no, they’re not responsible for publishing the updates to WD, but you’d expect they would make the legacy application available. Sounds to me like anyone using MyCloud WD and IOS is basically screwed - and really due to Plex pushing stuff out without knowing all the effects.

Where are the Plex support specialists? The burden can’t fall on this community. You can’t leave a significant portion of your users without service!

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Yeah this is painful. I can no longer watch Plex on my iPad but I can still from my AppleTV for some reason. Are Plex not responsible for pushing updates to WD?

They do push updates – but they can’t publish them in WD’s ecosystem. That’s with WD.

So how does this get resolved do you imagine? First time for me

WD updated yesterday! All is good again

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Yep. Confirmed by finally updating the app on my phone, after having seen the version number on my MCH had jumped to 1.41.5 when I was sure it was 1.40 before (can’t remember).

Good news! Thanks, WD!

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Thanks for sharing.
Let’s hope they keep publishing new releases in a timely manner moving forward :crossed_fingers:

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Seeing your message gave me hope! and forced me to log in and verify that access was restored, glad it was only a short duration between iOS App rollout and Server update.

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