Plex is using TheTVDB as its default metadata source for tv shows.
So make sure that your episode numbers do follow what is used on there.
Since you are using mp4 files, there might be incorrect metadata embedded in your files.
Do this to prevent them to be used:
Go to
- Settings - Server - Agents - Shows - TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
- Settings - Server - Agents - Shows - TheMovieDatabase
- Settings - Server - Agents - Movies - Plex Movie
- Settings - Server - Agents - Movies - TheMovieDatabase
Afterwards perform the Plex Dance with all files of this show.