Server Version#:1.21.1.3830
Player Version#: ? using web interface from NAS server (Synology)
I cannot get the TV series The Addams Family 1964 to show up correctly. I have tried different combinations but did not find one that works.
Here is the naming syntax that I thought would work: (it did not)
/TV Shows/The Addams Family (1964)/Season 01/The Addams Family (1964) – S01E01.mkv
That’s weird. What happens when it tries to match? And what happens it you choose to “Fix Match”, if it matches with the wrong show?
Also, is your library source directory the “TV Shows” folder? It’s not the Addams Family folder itself, right?
I have The Addams Family set up with a modified version of your naming system (no separate season folders, and SxE naming) and it’s working fine, so Plex can certainly match it. I’m really not sure what’s wrong here yet. Logs might be needed later, but it’s useful to get a bit more detail first.
The poster icon (?) in the library shows up blank.
Correct, I just checked again. The source directory is the TV Shows folder.
I’m looking into getting logs if needed later.
Strange. I tried same naming & folder structure (with “1964”) and Plex correctly matched the show.
I tried it without the year in the folder/file names. Plex matched it to the 1992 animated version. Fix Match corrected the mismatch.
The fix match finds The Addams Family (1992).
In Fix Match, select Search Options.
For the name, enter 77137, the series ID from TheTVDB.com. Clear the Year field, if populated.
Search should return the 1964 series.
When I took the year out of the name, it matched to the 1992 animated version. I’ll go back to that and try the Fix match option.
Some additional info…
Using the TheTVDB.com ID isn’t in the Plex docs, but it works. It is mentioned in other threads, which is how I found out about it.
The other thing you’ll notice is that the different Agents return different results.
Using the TheTVDB agent returns just the 1992 animated series, using default search parameters. It will find the 1964 series, but you have to change parameters, such as using the series ID.
The Movie Database agent returns more hits, listing four versions of the show. No need to search with show ID, etc.
It is not always the case that The Movie Database returns more hits. You may see different results with other shows.
Also, this will all change in the future. Plex is re-writing the TV show search/match capability. The new agent should be much better at matching. It will also have the option to include TheTVDB IDs in the folder/file names. The new agent is in beta. Details: New Plex Media Server TV show/series scanner and agent preview.
Thanks, FordGuy61. This is great information.
I was looking at the beta Plex version for scanning TV series. I look forward to seeing this version when it goes live. I may even try the beta version when I get more comfortable with using Plex.
I have the exact same problem. If there are 2 entries on the TVDB that have the same name, it will only show the entry with the longest name. For exemple if you try to match Mr. Robot you will only get Mr. Robot Digital After Show as a search/matching result. An other exemple, if you try to match Log Horizon, you will only get Log Horizon Abridged as a search/matching result. TMDB does not seem broken, only TVDB is. TMDB is not a replacement for TVDB since it has way less metadata. Thanks FordGuy61 for the info on using the TVDB ID, it works.
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