@Nights0ng said:
Check to be sure there isn’t metadata in the title field of the mp4 that would be causing incorrect matching.
Yep, I think that’s the root of this evil…
FileBot (link in my signature) can handle the naming for @jwickert automatically or manually in seconds.
What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure, but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Show and Movies here:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom.
Again, here are the absolute correct and proper file names (this time with illegal characters removed - for clarity):
The Hunger Games (2012) [1080p].xxx <— all in [Brackets] will be ignored by Plex and you’ll still have a valid file name
The Hunger Games Catching Fire (2013).xxx
The Hunger Games Mockingjay - Part 1 (2014).xxx
The Hunger Games Mockingjay - Part 2 (2015).xxx
(Note: simply leave out any special characters that’ll make Windows cry)
Renaming/restructuring is best performed OUTSIDE the library and you’ll need to write a new bundle for these movies so The Plex Dance® was invented:
The Plex Dance®:
- remove movies from library
- update library
- empty trash
- clean bundles
https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— update library, empty trash, clean bundles - bring names into compliance/Move Local Media Assets/etc
- replace corrected movies into library
- update library
All Steps. In Order. No Shortcuts.
(if you don’t do them all, in order, you may as well not even do them)
Also check:
And after this if you still have a problem - Log Files:
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
Drag zip file to message window and drop it.

