NAS Shares not showing in PMS for New Library creation

Hello,

Recently purchased a Synology DS1515 for media storage only. My PMS is running on an always on PC and is working fine.

I have setup the nas and created a volume. I then setup some shared folders on the NAS. I have now mapped them as a map network drive in Windows and they are showing fine and I have copied some test files to it.

When I go into PMS and try adding a new library, the network locations are not showing, only my drives within pc?

Any ideas what I am not doing right?

Thanks

Gims

Did you give ‘everyone’ read permission on the Synology to that share? (often overlooked… even I forget too… no biggie if you did)

Remember, Plex runs under a different username. Synology uses Linux and by default Linux doesn’t let another user (plex) see your files unless explicit permission is given. (Control Panel - Shared Folders - select the share - Permissions tab). You can create Custom if you want or just take R/W. PMS never writes to any media. Everything it does is contained in its database.

Thanks, I will take a look, ive done something now that means I cannot even browse the NAS from windows, I dont have permissions… I will take a look and come back.

You always have FileStation via the DSM window but clearly it needs to look something like:

FYI: DSM love to ‘accidentally forget’ the permissions you assign to a share. It’s known to everyone but Synology (apparently) cough BS cough

This is what you need to work with. Use mine as a guide but edit & apply for your use. Note I do not use ‘Guest’. I have Linux and ‘plex’ talks to ‘plex’ across the network. You probably need to enable Guest

I managed to get my shares working in windows again, windows had cached wrong credentials so I have to change that in windows control panel > user accounts > manage your credentials > windows credentials. So back to the problem at hand!

I am wondering, because my Nas is still checking volume parity (has been all night!) could that be effecting it?

Does anything look not right on this screen to you Chuckpa?

No, Storage Manager performing its tasks will only impact overall performance.

Go to Control Panel - File Services. Make sure you didn’t disable the Windows file services or change the WorkGroup.

Here that is. It says WORKGROUP on my computer (windows) I have a Homegroup ?

Also here are my permissions for current shared folder movies, which has 1 movie file in for testing.

I’d try the suggestion chuck mentioned earlier, enable the Guest account you’ve disabled there and see if that makes any difference.

Yes, Enable guest.

I do not use guest because I have user plex on both systems.

Apologies i missed the guest suggestion. I have now enabled to no success. Am I mounting it wrong. I use the My Computer > Map Network Drive > Choose Letter > Browse to Movies folder > Tick the connect using different credentials > Then when prompted after clicking finished > Login in with my read write account on synology. I see these synology mount settings (Last pic belowpic below) I haven’t touched them though.





The credentials you used are your Synology username and password (Case Sensitive) ?

Yeah the credentials are correct because I tried mounting it again, and typing password incorrect and it just keeps challenging you for user/pass. When I put the right on it finishes and the drive is accessible via my computer etc.

I just tried in plex typing in the path \HOMESTORE\Movies

and it added the library and the file within in plex? I read it on this thread and thought id give that a go? Any ideas, maybe my PMS is faulty? https://forums.plex.tv/discussion/80796/plex-media-server-v-0-9-8-6-doesnt-recognize-mapped-networkdrives

Im on Version 2.12.5

That sounds like you used the Guest login you activated earlier, and then it worked, so no issues but rather it worked as chuck thought it would.

Sorry Peter I am not following. I still dont see the network shares in plex unless I use the full path, is that correct? Is that how others do it? I was expecting to see Z:\Movies etc like I see C: and D: etc

Peter having read a bit more, is the correct method for adding mapped network drives in plex the full UNC path then? So me expecting to see Y:\ etc in Plex when adding a library was never going to happen?

When you added the UNC path in Plex, you did not specify any account name - correct? It just connected? My guess would be then that it connected with the guest account. When you tried mapping it you used a username, hence my statement that the UNC test most likely contained the solutions given by chuck - that you should go with the guest account. UNC paths are good, mapped network drives in Windows has their issues.