Need help ERROR - Codecs: Failed to download XML for codec 'h264_decoder'

General Discussions
1

This just suddenly started happening. I saw some posts that this might be a DNS issue, however I am pointing to 8.8.8.8 and 8.8.4.4 name servers.

Dec 26, 2019 21:18:09.473 [0x7f00ba7f4700] WARN - HTTP error requesting GET https://plex.tv/api/codecs/h264_decoder?build=linux-x86_64-standard&deviceId=1ff3c1fe-b744-4e95-816b-107d76a2be4d&oldestPreviousVersion=legacy&version=8bf330d-2818 (0, No error) (Could not resolve host: plex.tv)
Dec 26, 2019 21:18:09.473 [0x7f00ba7f4700] ERROR - Codecs: Failed to download XML for codec ‘h264_decoder’
Dec 26, 2019 21:18:09.473 [0x7f00ba7f4700] WARN - Failed to find decoder ‘h264’
Dec 26, 2019 21:18:09.473 [0x7f00ba7f4700] INFO - CodecManager: obtaining decoder ‘h264’
Dec 26, 2019 21:18:09.726 [0x7f00ba7f4700] ERROR - Error issuing curl_easy_perform(handle): 6

I have run the curl manually on the server:
Plex:~ sudo curl https://plex.tv/api/codecs/h264_decoder?build=linux-x86_64-standard&deviceId=1ff3c1fe-b744-4e95-816b-107d76a2be4d&oldestPreviousVersion=legacy&version=8bf330d-2818 [1] 19511 [2] 19512 [3] 19513 Plex:~ sudo curl https://plex.tv/api/codecs/h264_decoder?build=linux-x86_64-standard&deviceId=1ff3c1fe-b744-4e95-816b-107d76a2be4d&oldestPreviousVersion=legacy&version=8bf330d-2818
[4] 19554
[5] 19555
[6] 19556

[1]+ Stopped sudo curl https://plex.tv/api/codecs/h264_decoder?build=linux-x86_64-standard
[2] Done deviceId=1ff3c1fe-b744-4e95-816b-107d76a2be4d
[3] Done oldestPreviousVersion=legacy
[5] Done deviceId=1ff3c1fe-b744-4e95-816b-107d76a2be4d
Plex:~$

[4]+ Stopped sudo curl https://plex.tv/api/codecs/h264_decoder?build=linux-x86_64-standard
[6] Done oldestPreviousVersion=legacy

Any ideas?

2

This error:

Dec 26, 2019 21:18:09.726 [0x7f00ba7f4700] ERROR - Error issuing curl_easy_perform(handle): 6

is a DNS lookup failure (google “curl error 6” )

The machine’s DNS gateway is not being reliable.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.