I cannot play any videos. Debian Jessie. Latest .deb from Plex official downloads page.
Error message is: Playback was terminated by the server. A required codec could not be found.
The codecs folder is empty.
I have rescanned the library, analysed the library, and restarted the server. It didn’t solve the issue.
I guess the key parts of the log are:
ERROR - Codecs: Failed to download XML for codec ‘h264_decoder’
ERROR - Error configuring transcoder: Decoder install failed: h264
How can I fix this?
The Plex media server log is here:
Jul 29, 2017 18:05:33.744 [0x7f9d4f3fd700] DEBUG - HTTP 429 response from GET https://plex.tv/api/codecs/h264_decoder?build=linux-ubuntu-x86_64&deviceId=6ce9bf07-f5bb-46b6-ac1c-ff2058603027&oldestPreviousVersion=1%2E4%2E3%2E3433-03e4cfa35&version=46b03cf-1241
Jul 29, 2017 18:05:33.746 [0x7f9d4f3fd700] ERROR - Codecs: Failed to download XML for codec 'h264_decoder'
Jul 29, 2017 18:05:33.747 [0x7f9d4f3fd700] ERROR - Error configuring transcoder: Decoder install failed: h264
Jul 29, 2017 18:05:33.747 [0x7f9d4f3fd700] DEBUG - Streaming Resource: Terminating session 0x7f9d3fc4c160:8DA1094F-859C-44A4-A57B-D22F9C88B4FD which is using 3985kbps of WAN bandwidth. Used is now 0kbps
Jul 29, 2017 18:05:33.747 [0x7f9d4f3fd700] DEBUG - Streaming Resource: Terminating session 0x7f9d3fc4c160:8DA1094F-859C-44A4-A57B-D22F9C88B4FD which is using transcoder slot. Used slots is now 0
Jul 29, 2017 18:05:33.747 [0x7f9d4f3fd700] DEBUG - Streaming Resource: Terminated session 0x7f9d3fc4c160:8DA1094F-859C-44A4-A57B-D22F9C88B4FD with reason Conversion failed. A required codec could not be found or failed to install.
Jul 29, 2017 18:05:33.747 [0x7f9d4d3ff700] DEBUG - Killing job.
Jul 29, 2017 18:05:33.747 [0x7f9d4d3ff700] DEBUG - Job was already killed, not killing again.
Jul 29, 2017 18:05:33.747 [0x7f9d4d3ff700] DEBUG - Stopping transcode session F9FF2043-5AF4-4C09-AE8F-3F3A111D828A
Jul 29, 2017 18:05:33.747 [0x7f9d4d3ff700] DEBUG - Transcoder: Cleaning old transcode directories
