I am running mint Linux. I just setup Plex and I can see it with my Roku but whenever I try to add my movies after I point to the folder it does a quick scan and no movies are displayed. I tried moving them to a different folder, deleted and re-added a library. I doubled checked permissions, cleaned bundles, optimized the DB, made sure the movie names are correct. I am trying with three movies only in mp4 format. What else can I try?
Here’s part of the the log
Mar 29, 2020 15:49:03.708 [0x7f4346cf5740] DEBUG - * Scanning /home/thor/PlexMovies
Mar 29, 2020 15:49:03.713 [0x7f4346cf5740] DEBUG - Removing 0 media items that were left.
Mar 29, 2020 15:49:03.713 [0x7f4346cf5740] DEBUG - Removing 0 directories that were left.
Mar 29, 2020 15:49:03.714 [0x7f4346cf5740] DEBUG - Updating directory ‘’ (ID 17) to time 2020-03-29 14:42:03.
Mar 29, 2020 15:49:03.425 [0x7f433e84d700] INFO - Plex Media Scanner v1.18.9.2571-e106a8a91 - Ubuntu PC x86_64 - build: linux-x86_64 - GMT -04:00
Mar 29, 2020 15:49:03.425 [0x7f433e84d700] INFO - Linux version: 13.10, Saucy Salamander, language: en-US
Mar 29, 2020 15:49:03.425 [0x7f433e84d700] INFO - Processor Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Mar 29, 2020 15:49:03.425 [0x7f433e84d700] INFO - /usr/lib/plexmediaserver/Plex Media Scanner --scan --refresh --section 26 --activity 15190ec6-1517-4b91-a973-766ce0ad542f
Mar 29, 2020 15:49:03.426 [0x7f4346cf5740] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.26.0, threadsafe=1
Mar 29, 2020 15:49:03.579 [0x7f433df0e700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/metadata/notify/cullTimeline?librarySectionID=26&sinceTime=1585510143
Mar 29, 2020 15:49:03.579 [0x7f4346cf5740] DEBUG - HTTP requesting PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=0
Mar 29, 2020 15:49:03.580 [0x7f4346cf5740] DEBUG - HTTP 200 response from PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=0
Mar 29, 2020 15:49:03.580 [0x7f4346cf5740] DEBUG - Scanning Movies using en(Plex Movie Scanner) with 0 current media items and 1 section locations in the database...
Mar 29, 2020 15:49:03.585 [0x7f433df0e700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/metadata/notify/cullTimeline?librarySectionID=26&sinceTime=1585510143
Mar 29, 2020 15:49:03.708 [0x7f4346cf5740] DEBUG - Performing a scan with 'Plex Movie Scanner' (language: en virtual: 0).
Mar 29, 2020 15:49:03.708 [0x7f4346cf5740] DEBUG - * Scanning /home/thor/PlexMovies
Mar 29, 2020 15:49:03.708 [0x7f4346cf5740] DEBUG - Scanner: Processing directory /home/thor/PlexMovies (parent: no)
Mar 29, 2020 15:49:03.710 [0x7f4346cf5740] DEBUG - HTTP requesting PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=%2B99
Mar 29, 2020 15:49:03.711 [0x7f4346cf5740] DEBUG - HTTP 200 response from PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=%2B99
Mar 29, 2020 15:49:03.712 [0x7f4346cf5740] DEBUG - HTTP requesting PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=99.000000
Mar 29, 2020 15:49:03.713 [0x7f4346cf5740] DEBUG - HTTP 200 response from PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=99.000000
Mar 29, 2020 15:49:03.713 [0x7f4346cf5740] DEBUG - Removing 0 media items that were left.
Mar 29, 2020 15:49:03.713 [0x7f4346cf5740] DEBUG - Removing 0 directories that were left.
Mar 29, 2020 15:49:03.714 [0x7f4346cf5740] DEBUG - Updating directory '' (ID 17) to time 2020-03-29 14:42:03.
Mar 29, 2020 15:49:03.715 [0x7f4346cf5740] DEBUG - HTTP requesting PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=100
Mar 29, 2020 15:49:03.717 [0x7f4346cf5740] DEBUG - HTTP 200 response from PUT http://127.0.0.1:32400/activities/15190ec6-1517-4b91-a973-766ce0ad542f?percentComplete=100
Mar 29, 2020 15:49:03.717 [0x7f4346cf5740] DEBUG - Refreshing section 26 of type: 1
Mar 29, 2020 15:49:03.718 [0x7f4337de8700] DEBUG - Refreshing 0 IDs.
Mod-Edit: added code tags to make that log a little easier to read
So what exactly is the issue?
no files visible to the local plex user? have you checked permissions and verified any external mounts are actually visible to the Plex Media Server?
Thanks for the reply. The issue is I cannot add any movie to Plex. My library is empty even though the folder the library points to has 3 movies in it. The folder for movies is on the same volume as the OS and Plex and it’s under a sub folder under my home directory: /home/thor/PlexMovies
I checked permissions in the file system and gave everyone read and write access to the folder and each of the movie files
After changing permissions I did not exit out of Plex server in the browser. I just relaunched Plex in the browser and now my movies are showing up. Problem solved. Thanks for the comment which got me looking again. Whew!
