so i just created an account and bought a lifetime pass. once i set it up and tried to change the default username, i realized that i had made free plex account years ago. can you please free up my old username so that i can use it for my new account? i can PM a moderator my old username so that they can change my current account to it. please and thank you in advance.
Contact the Plex billing department. Use the Billing Questions link at the bottom of the page.
- delete the free account
- wait 1 month
- change the username and/or the email address of the paid account
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