Netflix & Trailers problems since update

Dev Community Apps & Creations
1

Constant issues lately. One second netflix will work then the next it won't load. When netflix won't load I can't even access trailers. Plexconnect is running and the media server. It will just sit on the accessing trailers screen forever. 

 

I haven't had issues like this until a few days ago. I can't find any network issues, and I'm not aware of anything that has changed. Any help would be greatly appreciated. 

 

 

ATV 3

Firmware: 5.3 (6105)

DNS Server: 192.168.1.2

Local IP (plexconnect): 192.168.1.2

Plexconnect Device: PC - Win 7

Plex Media Server: PC - Win 7

Plex Media Server Version: 2.1.9

Local IP (plex media server): 192.168.1.2

PlexConnect Version: 0.3.1+

 

 

 

SETTINGS FILE

[PlexConnect]
enable_plexgdm = True
ip_pms = 192.168.178.10
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
loglevel = Normal
logpath = .
 
 
LOG FILE
22:52:58 PlexConnect: started: 22:52:58
22:52:58 PlexConnect: Version: 0.3.1+
22:52:58 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:18) [MSC v.1500 32 bit (Intel)]
22:52:58 PlexConnect: Host OS: win32
22:52:58 Settings: getsetting enable_plexconnect_autodetect=True
22:52:58 PlexConnect: IP_self: 192.168.1.2
22:52:58 Settings: getsetting hosttointercept=trailers.apple.com
22:52:58 Settings: getsetting enable_dnsserver=True
22:52:58 DNSServer: started: 22:52:58
22:52:58 Settings: getsetting port_dnsserver=53
22:52:58 Settings: getsetting ip_dnsmaster=8.8.8.8
22:52:58 Settings: getsetting prevent_atv_update=True
22:52:58 DNSServer: ***
22:52:58 DNSServer: DNSServer: Serving DNS on 192.168.1.2 port 53.
22:52:58 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.2
22:52:58 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
22:52:58 DNSServer: forward other to higher level DNS: 8.8.8.8
22:52:58 DNSServer: ***
22:52:58 WebServer: started: 22:52:58
22:52:58 Settings: getsetting port_webserver=80
22:52:58 WebServer: ***
22:52:58 WebServer: WebServer: Serving HTTP on 192.168.1.2 port 80.
22:52:58 WebServer: ***
22:52:58 ATVSettings: init class CATVSettings
22:52:58 ATVSettings: load settings
22:52:58 Settings: getsetting enable_webserver_ssl=True
22:52:58 WebServer: started: 22:52:58
22:52:58 Settings: getsetting port_ssl=443
22:52:58 Settings: getsetting certfile=./assets/certificates/trailers.pem
22:52:58 Settings: getsetting certfile=./assets/certificates/trailers.pem
22:52:58 WebServer: ***
22:52:58 WebServer: WebServer: Serving HTTPS on 192.168.1.2 port 443.
22:52:58 WebServer: ***
22:53:17 DNSServer: DNS request received!
22:53:17 DNSServer: Source: ('192.168.1.6', 50364)
22:53:17 DNSServer: Domain: api-global.netflix.com
22:53:17 DNSServer: ***forward request
22:53:17 DNSServer: -> DNS response from higher level
22:53:17 DNSServer: DNS request received!
22:53:17 DNSServer: Source: ('192.168.1.6', 62164)
22:53:17 DNSServer: Domain: p11-buy.itunes.apple.com.akadns.net
22:53:17 DNSServer: ***forward request
22:53:17 DNSServer: -> DNS response from higher level
22:53:18 DNSServer: DNS request received!
22:53:18 DNSServer: Source: ('192.168.1.6', 50364)
22:53:18 DNSServer: Domain: api-global.netflix.com
22:53:18 DNSServer: ***forward request
22:53:18 DNSServer: -> DNS response from higher level
22:53:18 DNSServer: DNS request received!
22:53:18 DNSServer: Source: ('192.168.1.6', 62164)
22:53:18 DNSServer: Domain: p11-buy.itunes.apple.com.akadns.net
22:53:18 DNSServer: ***forward request
22:53:18 DNSServer: -> DNS response from higher level
22:53:21 DNSServer: DNS request received!
22:53:21 DNSServer: Source: ('192.168.1.6', 50364)
22:53:21 DNSServer: Domain: api-global.netflix.com
22:53:21 DNSServer: ***forward request
22:53:21 DNSServer: -> DNS response from higher level
22:53:21 DNSServer: DNS request received!
22:53:21 DNSServer: Source: ('192.168.1.6', 62164)
22:53:21 DNSServer: Domain: p11-buy.itunes.apple.com.akadns.net
22:53:21 DNSServer: ***forward request
22:53:21 DNSServer: -> DNS response from higher level
22:53:30 DNSServer: DNS request received!
22:53:30 DNSServer: Source: ('192.168.1.6', 50364)
22:53:30 DNSServer: Domain: api-global.netflix.com
22:53:30 DNSServer: ***forward request
22:53:30 DNSServer: -> DNS response from higher level
22:53:30 DNSServer: DNS request received!
22:53:30 DNSServer: Source: ('192.168.1.6', 62164)
22:53:30 DNSServer: Domain: p11-buy.itunes.apple.com.akadns.net
22:53:30 DNSServer: ***forward request
22:53:30 DNSServer: -> DNS response from higher level
22:53:34 DNSServer: DNS request received!
22:53:34 DNSServer: Source: ('192.168.1.6', 54486)
22:53:34 DNSServer: Domain: trailers.apple.com
22:53:34 DNSServer: ***intercept request
22:53:34 DNSServer: -> DNS response: 192.168.1.2
22:53:35 DNSServer: DNS request received!
22:53:35 DNSServer: Source: ('192.168.1.6', 54486)
22:53:35 DNSServer: Domain: trailers.apple.com
22:53:35 DNSServer: ***intercept request
22:53:35 DNSServer: -> DNS response: 192.168.1.2
22:53:38 DNSServer: DNS request received!
22:53:38 DNSServer: Source: ('192.168.1.6', 54486)
22:53:38 DNSServer: Domain: trailers.apple.com
22:53:38 DNSServer: ***intercept request
22:53:38 DNSServer: -> DNS response: 192.168.1.2
22:53:47 DNSServer: DNS request received!
22:53:47 DNSServer: Source: ('192.168.1.6', 54486)
22:53:47 DNSServer: Domain: trailers.apple.com
22:53:47 DNSServer: ***intercept request
22:53:47 DNSServer: -> DNS response: 192.168.1.2
22:53:57 DNSServer: DNS request received!
22:53:57 DNSServer: Source: ('192.168.1.6', 50364)
22:53:57 DNSServer: Domain: api-global.netflix.com
22:53:57 DNSServer: ***forward request
22:53:57 DNSServer: -> DNS response from higher level
22:53:57 DNSServer: DNS request received!
22:53:57 DNSServer: Source: ('192.168.1.6', 62164)
22:53:57 DNSServer: Domain: p11-buy.itunes.apple.com.akadns.net
22:53:57 DNSServer: ***forward request
22:53:57 DNSServer: -> DNS response from higher level
 
 
 
2

Thing to try: Use your ISP's DNS server instead of 8.8.8.8.

3

Thing to try: Use your ISP's DNS server instead of 8.8.8.8.

Tried this. Doesn't help the issue. 

and if it was a DNS issue why would I be having issues accessing trailers? That should be local?

Plexconnect has almost become unusable at this point. Something is going on and I can't figure it out. I really need help. 

4

Well, you said Netflix wasn't working reliably, which isn't local. Either way, it's good practice to avoid Google's DNS.

Is there a particular reason why you're still on 5.3? Everything newer (including the latest as of today) works fine with PlexConnect; might be worth trying the update. Save your blobs if you're really concerned about needing to go back.

Also worth a shot: Recreate/reinstall your certificates.

Also: Hang on a sec, you've got your PMS listed as v2.1.9 — I'm assuming that's a typo? Because that's like... from the '90s. :)

5

Have you established a static IP for your PMS?