Netgear Nighthawk R9000 X10 has not received any updates since September 2020

The R9000 got launched as “Industry’s First Home Router with Plex Media Server” and does a great job as serving as a powerful Plex server.

Unfortunately there seems to be quite a security risk with all Plex servers running below version 1.21 (Plex Media SSDP (PMSSDP) Reflection/Amplification DDoS Attack Mitigation Recommendations | NETSCOUT)

To my surprise and disappointment users of the Netgear Nighthawk R9000 X10 are stuck with 1.19 since September 29th 2020!

Can someone from the Plex team chime in on this? When can Nighthawk users expect an update and have a safe plex server again?

Download page shows the version to be current across all platforms. Have you tried manually downloading and updating?

Unfortunately there is no way to manually update the PLEX installation on a R9000.

C’mon PLEX, when will you take the security of your customers seriously?

unless you’ve permitted/forwarded UDP traffic from your WAN interface to those specific Plex ports (which you shouldn’t and is not default) you’re got nothing to worry about with that issue. Plex needs no UDP ports allowed from the WAN side period.

So it’s crap you’ve been left behind version wise, but nothing to worry about security wise unless you’ve opened a hole you don’t need.

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C’mon PLEX, when will you take the security of your customers seriously?

If it is anything like it is on NAS systems then it is Netgear that needs to get actioning on this, but let’s be honest here… Netgear does not have a reputation for supporting it’s own products let alone another companies services.

I’m happy to hear the danger is less immediate then what I thought it would be, but still I’m appalled PLEX is so far behind on Netgear devices.

To be fair this is a collaboration between PLEX and Netgear, so one can’t really hide behind another. PLEX should get their act together and make sure Netgear pushes their latest updates on these systems or step away from this partnership.

In the Plex support article for those devices, it mentions that this is gated by Netgear.

Netgear Nighthawk X10 Router | Plex Support

There are posts on the Netgear forums requesting firmware updates:

Please bring more updates to Plex Server on Nighthawk X10 | NETGEAR Communities

(That post isn’t really “solved” - an unrelated issue was solved, not the OP’s question.)

You might consider moving to a different server platform. I know this would frustrate me.

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If the lack of updates continues I think I will make the move to another (server)platform. That being said I find it highly troublesome and disappointing how Plex is handling this situation.

The whole reason I bought this Netgear product in the first place it because Plex themselves announced their partnership on this. But it seems its nothing more than a quick cash grab from the side of Plex as they clearly don’t care that their users/customers get a safe and up to date environment.

Nice that you guys got new funding, but keeping Netgear compatible owners in the dark is not something to write home about :face_with_raised_eyebrow:

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