Server Version#: Container, 1.41.3.9314 Player Version#: Mac Desktop 1.105.2.269-12a32491, but also any other player (Android, iOS, Windows, Browser) Hi! Having a problem similar to this issue raised here, but it’s still not working: Newly added episodes are not recognized I’ve increased the tabl…

Can you recreate the issue and then upload a copy of your server logs?

Sorry for the delay! I’ll have that over to you later tonight. Thanks!

Okay, weird thing - I manually downloaded the file (The Challenge S40E11) outside of Sonarr and straight with an NZB file from an indexer, and it was recognized fine by Plex last night. For this issue post, I recreated the problem by deleting that file, and then downloading it through Sonarr again,…

Not related to this issue but: Dec 30, 2024 22:53:25.135 [139699364940600] ERROR - [Req#13901/Transcode] Error creating directory "/transcode": Permission denied Looking at your logs I only see: Dec 30, 2024 23:03:06.844 [139699470920504] DEBUG - File '/data/media/tv/The Challenge (1998)/Season 4…

I actually deleted this file so I could recreate the issue: The.Challenge.S40E11.1080p.HEVC.x265-MeGusta.mkv Permissions should be okay because I’ve provided access at the “media/TV” folder level, right?

[image] avuman: Permissions should be okay Depends on the Sonarr settings. Lets try capturing a fresh clean set of logs. While performing the plex dance , make sure nothing else is going on. After emptying the trash, and cleaning bundles> Stop your server, rename your log folder to logs.old…

Fresh clean set of logs: Plex Media Server Logs_2024-12-31_14-47-12.zip (113.0 KB) The exact filename of the file in question is: The Challenge (1998) - S40E11 - Payback Era [WEBDL-1080p ].mkv Thanks @dbirch !

What kind of NAS do you have? can you get terminal access on it?

I have a Synology 220+. I’m not super technical, but I think I can, yeah.

Can you check the permissions on that file? I didnt see the file detected in the most recent log files

New episodes imported from Sonarr are not recognized by Plex

Plex Media Server

dbirch January 1, 2025, 12:27pm 14

Sonarr has the ability to set file permissions when it moves files, or you can set up a cron job on the NAS as per Plex Linux 1.31.2.6739 constantly scanning - #10 by ChuckPa

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New episodes imported from Sonarr are not recognized by Plex

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