I’ve increased the table size, I’ve repeatedly tried the Plex Dance, I’ve renamed the folders and files EXACTLY as suggested in the Plex help article - all with no success. I’ve also tried to refresh the metadata and look for duplicate files, and still no success.
And to be specific, it’s random episodes in a TV show season that Plex won’t read (but it’s always the same episode number). It started maybe happening a few month ago. The way I got around it previously was to download another version of the episode file. More recently, I tried getting another release of an episode 3 separate times, and none of them were recognized by Plex.
Okay, weird thing - I manually downloaded the file (The Challenge S40E11) outside of Sonarr and straight with an NZB file from an indexer, and it was recognized fine by Plex last night.
For this issue post, I recreated the problem by deleting that file, and then downloading it through Sonarr again, and sure enough, Plex isn’t picking up the file. I’m super confused what might be happening. Anyway, I’ve attached the latest logs that I have. Thanks!
Not related to this issue but: Dec 30, 2024 22:53:25.135 [139699364940600] ERROR - [Req#13901/Transcode] Error creating directory "/transcode": Permission denied
Looking at your logs I only see: Dec 30, 2024 23:03:06.844 [139699470920504] DEBUG - File '/data/media/tv/The Challenge (1998)/Season 40/The.Challenge.S40E11.1080p.HEVC.x265-MeGusta.mkv' didn't exist, can't skip.
While performing the plex dance, make sure nothing else is going on.
After emptying the trash, and cleaning bundles> Stop your server, rename your log folder to logs.old (will keep the data intact if we need to go back to it), start the server, add the file back, and perform a library scan. Wait 5 minutes after the scan finishes, and get the clean server logs and post that here with the exact filename.
Dear lord, you were right on the money @dbirch! For some reason that file, along with another one that couldn’t be picked up by Plex did not inherit the permissions of the folder like the other files that were in there did.
That leads to me to a potential noobie question - how are the mechanics of that supposed to work with Sonarr? So many episodes that I get imported from Sonarr work fine, but then some random ones just won’t get the proper permissions?
