New Experience Public Release Feedback

The lack of plexpass features is absolutely horrific. Somehow it not only broke the Roku app, it even broke the preview app on Roku too!

3 Likes

I’ll add here, unsure if it’s the same or not, but while I can set auto-login for the main user of the account, managed users can no longer auto-login which is a pain for my wife and kids’ devices. Can we get back the auto-login option? Is that what you were referring to @Atomatth

Furthermore, on my Android 9 older device, the movie tiles don’t load, they just show grey placeholders. When I click them, they’ll show the correct media and things work as expected, but in the main menu they just show up as grey. Thoughts?

My wife just got the latest release and it completely breaks casting. On the latest version and the new experience version the cast button finds no devices. I agree with the sentiment of this topic. This software is not ready for release. I would seriously reconsider rolling it out until the bugs are worked out. Now I have to go side load an older version so my wife can cast shows for my kids. Terrible

6 Likes

What the option to downgrade for iOS?

2 Likes

@drzoidberg33

Any updates

Yes, it is.

If you are running any form of DNS security (Pihole or other DNS service), might pay to try adding this as an exception or trying with a non filtered DNS server. This was posted as a suggestion by a Plex employee elsewhere (I can’t find the discussion, but noted the URL at the time).

https://config.claspws.tv

EDIT: here is the original post by @drzoidberg33 11 days ago, and it’s confirmed as fixing casting by many folks - New Experience Public Release Feedback - #10 by drzoidberg33

1 Like

Casting to Chromecast from iOS, still won’t show subtitles, server version 4.145.1, ios app version 2025.12.0

@Craig_Holliday is the plex dev team aware of of this?

Anyone else really dislike how rounded all the buttons are? I feel like pill shaped buttons went out of style in 2003 on the web. I think much angular buttons look much better.

4 Likes

iPad Air M2, iPadOS 18.4:
Doesn’t support H265 hardware decoding.
The domain name used to detect the network connection is invalid in China.
That’s the biggest issue for me.

1 Like

Now that auto skip is back, the main reason I hated the update, I’m trying to get used to the navigation. I think some tweaks (like being able to pin playlists to the homepage) will make a big difference.

That said, the app is a battery killer. I leave plex running all night, playing tv shows I know by heart, usually. And even on my wireless charger I woke up to a 1% battery this morning. So it was draining battery faster than it could charge. That never happened with the old app or with infuse. I hope this gets prioritized in a near update to fix!

iPhone 16 Pro Max 2025.12.0
Server 4.145.1

3 Likes

This is one of the worst UI/IX rollouts I’ve ever seen. Libraries are missing (or don’t display) most of the time, playlists are completely missing (along with the ability to add something to a playlist. Airplay only uses like half a screen, even when the media is in 1080p. Airplay battery usage is atrocious and the navigation isn’t responsive. The Airplay experience was great before…put it back.

You guys pulled a Sonos. Put the old UI back and then fire your UI/UX manager (or whoever signed off on this failure).

Next time, please do some testing before you roll out such a large update. These things should have been super easy to catch.

Remember to update your rating on iOS. Often that’s the only way to goad large companies into doing the right thing.

10 Likes

Tried to watch something on plex (ipad m4). Switching libraries froze the app. Can’t tap anything. Kill it and open it again. Switched libraries but now there’s a dark overlay on the new library like some popup tried to open. Can’t tap anything. Gave up and started looking for alternatives to this garbage. (Emby and jellyfin if anyone is looking)

1 Like

Then yes this is getting fixed in an upcoming release

2 Likes

Yes this is being worked on. Ty for the report

2 Likes

The energy usage issue is also getting fixed in an upcoming release.

3 Likes

Playlists are completely missing on all devices

The setting to force portrait mode is only available in the plsying window AFTER it is opened. And it ALWAYS opens in landcape mode …

Thank you for your reply. I’ll wait with updating the Apple TV app when Dutch is supported. Perhaps there was no direct translations done by Plex in the past as you mention, but i did not notice major spelling issues with the version prior to this release.

Any timeline when the languages (generated perhaps from other sources? Users? or automated?) will be available?

1 Like

@Craig_Holliday
Is the ability to cast to none display enabled google cast devices such as chromecast mini speakers being worked on,