Fixing my hubs makes these less relevant. Good for you that your people are getting good use out of it. I have avoided sending my users to the new app and I’m dreading having to deal with it when it converts.
An interesting thought, too. They are MY users. They’re here because of me, not because of Plex.
I 100% feel the same way about my users.
However, “we’re stuck together” (me, not necessarily you or anyone else) because Plex can be used just about anywhere using native app stores.
My mom is 92yo and she adapted quickly to the new Plex client on Roku.
If anyone wants to complain about a crappy multimedia inheritance, try using Google’s Roku YouTube TV app. I don’t know how she uses it! 
Still no any progress compared to .16 version. I still cannot browse movies library at all which is kinda basic functionality which should work. Also Live TV does not start and ends up with giving uh errors like movies library. Both of them are working normally with the old client and naturally with web client.
…
If only Plex responded as much as jfreiman 
if only he was as taciturn as Plex
He could BE Plex. We don’t know!?! 
Thread looks pretty clean from my end. The “ignore user” feature is a godsend 
When will people learn that if it isn’t broke, don’t fix it.
This new UI is not very well thought out and is a nuisance/hinderance to use.
BY ALL MEANS BRING BACK THE OLD UI.
There are bugs and compared to the old Roku Plex player app, I have to press more buttons to do the same task - not all, but several and if you enjoy browsing actor metadata, or can take a lot of back-button presses to return to a menu again.
But I think those can be fixed.
With regards to usability, I have to say and I’ve recently put this in a post earlier… The few people I share with and who have the new Experience have actually watched more than with the old app and exploring (watching) from multiple libraries.
So while they’re are a lot of vocal haters on the forum, this new UI is having better engagement for my family and friends.
Ps. What’s not broke to one person may be broke to another. Imagine if Microsoft Word or Gmail was never updated because it wasn’t broke?
What’s not broke to one person may be broke to another. Imagine if Microsoft Word or Gmail was never updated because it wasn’t broke?
You’re confusing evolution of a product with “breaking it by fixing it”, or solving a problem that didn’t exist.
You pointed out that people that you share with watch and explore more as a result than they had before… that’s because they HAVE TO because in this new UI, you have to far more exploratory work to accomplish the same task as before. Are your friends that you share with not smart enough to use the BROWSE feature on their own accord? They don’t need a UI, they need an AI to give them suggestions (a la Netflix).
Af far as UI is concerned, If it takes one more work in a new UI to accomplish what was previously an easier task, you’ve broken it.
No, I’m not.
I think you’re proving my point.
Your point of view is too simplistic and not applicable.
I’m happy to agree to disagree.
I do agree that the UI engineers Plex employed didn’t fully understand the workflow for all users. There are definitely changes that could improve usability without reverting to the old UI.
I think what you’re proposing is unrealistic, and reverting would, in my opinion, make Plex appear regressive.
While the Roku UI doesn’t technically support a long-press function for the back key—like it does for fast-forward, rewind, and other keys—it’s conceivable that Plex could measure the duration of a press and, if held, take the user back to the previous menu.
Apple includes this functionality natively in their remote interface, so implementing it on that platform would be easier.
That’s just my thought on how one element of the new UI could be improved.
The Plex team may already be working on solutions for this and other issues introduced by the UI overhaul.
This kind of refinement is a normal and expected part of any major UI redesign—it’s not unique to Plex.
Like with most challenges, if people collaborate and work toward a shared goal, there’s always a path forward.
**Edit
But this is all conjecture. Afaik Plex hasn’t commented on these or other issues at this point in time.
This makes sense, because they need to come up with solutions before announcing them to the public.
So, in going to wait.
So far as i know, there were no mass complaints about the old UI and how it fit various use needs because it was pretty good. I’d like to keep it and I’m not alone.
I can’t say why they choose to go in this direction, but we do have some clues.
Different devices had different interfaces making switching between devices for users difficult. This also meant that some users had better experiences and others had worse.
Some devices have more features than others do. - I don’t know if this will change with the new UI, but I hope that Android and Apple TV users get some of the features on Roku on their devices before I appreciate them (actually, personally,I only know of one).
The old interface was functional and practical, but limited by it’s design.
Already with the new Experience we have seen Plex react and place a brand new Library Menu under the continue Watching row - this could not have been done on the old UI IMO and I certainly don’t think it could be been launched on Android phone, Roku, iPhone, and Google TV, tablets etc within days of each other.
So, for all the complaints people are having because of changes, we are already seeing progress and functions that were (near) impossible to do before.
All I know, is that I like the new UI, and I do have issues with it – it’s not perfect! But I’m giving the best feedback I can so that the things I think need fixing get attention and hopefully they can see where I’m coming from and make the overall experience on Plex better with my, and other users feedback.
I think we all enjoy using Plex, so let’s work together and with Plex to make the product and ecosystem better.
(I hated live TV at first, but now I can’t live without it)
Actually, you are, but that’s neither here nor there.
They already do look regressive. The new app removed 90% of the features and barely worked for over two months! It still barely works.
Most of us aren’t asking for a full regression. We’re asking for a stop-gap. We are asking Plex to release the old app as a legacy version until the new app is up to parity. No updates or maintenance to it, just upload it to the app stores under a new app id and walk away.
This would allow everyone to make the transition without sideloading apks or hacky iOS app regressions that require a windows pc that not everyone has. Apparently this is too much to ask though even though the code is just sitting in a repo and all someone has to do is submit the last build for review. Would take 10 minutes.
This is part of the problem though. Plex have chosen a cross platform coding solution so a lot of native functionality won’t be available to them. They have to work with whatever the lowest common denominator is.
But it isn’t a single coding base. That is a misconception.
And yes, lowest common denominator is the industry standard - and the computer and software industry has been successful so far.
Is there any reaction from plex team somewhere ?
1339 messages and no answer ?
