New home new router still no remote access

[FordGuy61]

You need to give the Plex server a static IP address and add a port forwarding statement in the router.

See this thread. It is for a BGW320.

Changed ISP - No Remote Access with AT&T BGW 320-500

Server Version#:WD Mycloud Home Player Version#:? I switched to AT&T from Verizon. I never had to do anything with Verizon. All worked fine. Now that I switched to AT&T I took a trip and could not access any of my content remotely as I could with Verizon. I am truly overwhelmed and everything I try to do send me to another page with more information and nothing is straight forward. One thing tells me about static ip, put wants me to do it in the router, and then there is something about p…