I have just installed plexmediaserver_1.30.1.6497-5fc2e0894_amd64.deb on an updated Ubuntu 20.04. Connecting to http://10.x.x.x:32400/web gives me this: “This application is at 10.x.x.x and is not hosted by Plex. Continue only if you recognize this server and wish to grant access.” Logging on usin…

The server is new. Fresh install. There are no lost credentials.

the server claim process is the same either way. You could post your server logs and see if they highlight any other issues (such as DNS) but I think your primary issue is that the server needs claimed.

Thanks. This actually worked :slight_smile:

New install: Not authorized - You do not have access to this server

Plex Media Server

dbirch January 1, 2023, 1:02pm 2

I would try Server credential reset utility for Linux-based platforms which will allow you to reclaim the server.

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New install: Not authorized - You do not have access to this server

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