New Installation: Plex setup wizard didn't startup

Server Version#: Plex-Media-Server-1.13.5.5332-21ab172de_2
Player Version#:PlexMediaPlayer-2.18.0.893-48795f25-windows-x64
Windows 10 Pro 64bit

I am new user, and installed on my Win10 64-bit desktop. Once it was done installing
the setup wizard didn’t show up, so I can’t setup anything. The page shows “looking for server…” error mesg.

Please suggest how can I solve this problem. Thanks.

Is your default web browser still Microsoft Edge?
It doesn’t work with Plex.

Install Google Chrome or Firefox.
Then point them to http://127.0.0.1:32400/web

I am using chrome latest version, and it points to the URL you mentioned, but it keeps looking for servers…
Please suggest.

Did you have Plex server already installed in the past at one time?
If so, try this:
https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

1 Like

Your suggest works !! Thanks a lot.
I regedited and deleted all, then reinstalled Plex Media Server again, and it is done with no problem.
Thank you !

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