New Live TV "There was an error loading channels"

Server Version#: 1.20.0.3125
Player Version#: 4.38.2
Tuner Make/Model: Windows 10 Web

“Please visit our forums if you continue to experience problems”.

^ And so that is what I’m doing now! Anyone else having this issue? I’m in Canada, and also tried connecting via US VPN.

YEP Same here ! I’m running it on Firefox, Ubuntu, Neve used Live TV, since it’s new , but it’s not working in the US maybe…

Same problem here, from Spain :frowning:

Same here (also in Canada).

Plex Server (hosted on QNAP NAS), ver: 1.19.4.2935
Plex Player (Firefox) Web ver: 4.39.1

My questions:
a. Do I need a Plex Pass to do this?
b. Is there a minimum Server or Player version needed?
c. Any specific browser or settings required?

Same issue for me on the web client in the US.

Are these posts relating to the online streaming ‘Live TV on Plex’ ? Or live TV channels on a DVR tuner?

Have you tried different Plex client apps ? Are you trying it with a managed user or main Plex.tv account ?

Could you provide screenshots

If it relates to the ‘Live TV on Plex’ streaming onl8ne ch@nneks, see this article which gives minimum app versions

https://support.plex.tv/articles/free-live-tv-streaming-overview/

For Plex web use the hosted app on https://app.plex.tv/desktop

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