New Media not adding to the library

Plex Media Server
1

Server Version#: 1.32.0.6918
Player Version#:4.104.2

Hello. First time poster…so be gentle!
My plex server has been running flawlessly for years… but since the beginning of April 2023 it has decided to to add any new content. Names of TV shows are consistent with previous episodes which still work, its just the new media its not finding. My media is on a Synology NAS connected via my home network. The Windows 10 Server (where Plex runs) sees the NAS and I can launch the media directly from Windows Explorer (so I know the PC and media are working as intended).

Plex Media Server.log (2.6 MB)

3

Thanks for the logs. We have an issue with 1.32.0 release affecting users with network shares using SMB1. A fix is being tested - but if the NAS can be switched to SMB2 - that should get round the problem. See this post form Synology NAS user who resolved the problem after doing this.

See also this Synology KB - advanced settings for SMB
SMB Settings | DSM - Synology Knowledge Center

4

A fix to address the various issues with network shares has now been released in Plex Media Server version 1.32.0.6950

  • (Windows) Scanning libraries on certain network mounts could fail (#14259)

For further issues relating to network mapped drives / unc / drivepool etc, please raise as new forum topics providing details and server logs

Thanks

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