New Movies not showing up in library

Plex Media Server Desktops & Laptops
1

Server Version#: 1.40.0.7998
Player Version#: Plex Web Player

I am at my wits end. I have ripped my 4 DVD set for Gettysburg and Gods and Generals. The 2 movies consist of 2 parts and there’s a bunch of bonus material.

I have moved the content into my Movies folder under 2 subfolders and named as follows:
Gettysburg (1993)
– Gettysburg (1993) - pt1.mp4
– Gettsyburg (1993) - pt2.mp4
– Bonus Material
– lots of files under here
Gods and Generals (2003)
– Gods and Generals (2003) - pt1.mp4
– Gods and Generals (2003) - pt2.mp4
– Bonus Material
– lots of files under here

Plex is only showing me one file for Gettysburg (GETTYSBURG_Title1). This is one of the bonus files. If I look at the info for that it lists all the files including the bonus content but playing that “movie” only plays the single bonus file.

For Gods and General it does something similar, only showing a single file: GODS_AND_GENERALS_SIDE_A_Title_1. This was the original name of part 1 which I have since renamed.

I have tried moving all the files out to a temp folder, rescanning the library, deleting trash, moving back and rescanning but it refuses to fix the library.

How can I fix this?

Thanks in advance for any help offered.

2

Remove the spaces before and after the hyphen.

But: you’ll be much happier if you combine the two parts immediately after ripping them: [HowTo]: joining multi-part movies files with MKVtoolnix GUI
That way you can avoid all of the weird things which don’t work with multi-part videos.

Consider naming the combined movie as
Gettysburg (1993) - {tmdb-10655}.mkv, particularly if you already have a video with a similar title in this library.

That is embedded into the mp4 file as meta tag. Either prevent it from getting into there in the first place, or remove it using a metadata editor like e.g. mp3tag

This folder name is not recognized in Plex.
See https://support.plex.tv/articles/local-files-for-trailers-and-extras/ for instructions on how to add bonus material.

After preparing the files as described above, you are best off performing a full Plex Dance with the movie and all its extras.

Disable automatic library updates - or -
Never rip/download directly into a folder which has been added to a Plex library.
Otherwise there is the danger of Plex trying to match a file which is still in the process of being copied/ripped/downloaded. Which can easily lead to wrong matches.

3

Thanks so much for the prompt and thorough response!

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.