New PLEX PREVIEW on ROKU shows no guide and crashes if you select DVR Schedule

Server Version#:current
Player Version#:6.8 plex preview on ROKU

No live guide is available and if you select DVR schedule it crashes. Once you’ve selected DVR schedule that’s it, can’t get back to try anything else because it crashes. Nice job!

Looks like it happens on the normal PLEX app on ROKU as well. We have no PLEX again. Good thing we don’t rely on it.

I have an Ultra running 6.8.0 (updated earlier).

I just tried the DVR Guide and didn’t see a crash.
(Note: I only have two channels in the guide)

Should I do anything special that you know of?

I got absolutely NO guide and tehn when I decided to try DVR Schedule from the top it crashed. Now it defaults to DVR schedule so selecting Live TV crashes the app. The normal PLEX app now crashes as well. Client and server have been rebooted. This is a 2019 Ultra as well.

Seems like PLEX QA is whether the code compiles or not :wink:

@ljunkie Guide on PLEX PREVIEW is broken. All channels out of order.

@Smokindog: I can’t repro this, and so far it looks like the crash is not universal (i.e. you’re the only one who’s reported it AFAIK).

Can you try signing out and signing back in to the app? That should at least clear the saved tab so that it doesn’t crash when you select Live TV, and it would also be useful to know if the issue persists after that.

No live guide is available

A photo of what this looks like would be helpful.

Thanks!

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