New Plex Server doesn't show up in the web app

Plex Media Server Desktops & Laptops
1

Server Version#: 1.14.1.5488
Player Version#: 3.77.4

My server crashed recently. I rebuilt Plex on K8s using a new server name and got it to show up in the web app successfully however I couldn’t keep the server stable due to NFS storage. I decided to just keep things simple for now and install on Ubuntu until I can figure out a better storage solution for the k8s cluster. I installed on Ubuntu and used the same server name hoping that I wouldn’t have to re-share with everyone. When I browse to the Ubuntu server at http://:32400/web I’m prompted to sign in then redirected to the web app where my new server doesn’t show up anywhere. I’m unable to access any settings for it both through the web interface or by browsing directly to the server. Next I changed the server hostname to be something completely different and re-installed plex. Same results. Any ideas?

2

  1. Go to Settings - Devices and delete the old Server which is still there. Plex/web won’t look for it then.

  2. Stop PMS.

  3. sudo rm “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Preferences.xml” (unlock it)

  4. Sign the Browser out of your account (upper right corner)

  5. Close it and reopen.

  6. Start PMS

  7. Now open it by IP ( I assume it’s on your machine or on your LAN/same subnet as your computer). IF it’s not/remote, you need to SSH tunnel to it.

3

Thank you so much! I was missed the “same subnet” part. I’ve got my servers on a separate VLAN. I moved the Plex server to the same network and was able to configure it as usual. Thanks again!

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