New shows and movies aren't showing up anymore

[tehlinkz]

New shows and movies aren’t showing up anymore, I haven’t changed anything and all the old stuff works just fine.
I did just update to the latest plex: Version 1.23.3.4707
Running on Ubuntu 20.04.2
I have also ran manual library “scan files”
Attaching logs, would love some help please!

{logs removed for privacy}

[tom80H]

According to your logs, Plex seems not to find the connected drives during the scan…

Jun 28, 2021 17:40:15.378 [0x7f093b8ebb38] DEBUG -   * Marking media not available in /home/plex-box/Desktop/plex-media/Anime_Movies
...
Jun 28, 2021 17:40:15.384 [0x7f093b8ebb38] DEBUG -   * Marking media not available in /secondary/Movies
...
Jun 28, 2021 17:40:15.651 [0x7ff0b05fc808] DEBUG -   * Marking media not available in /home/plex-box/Desktop/plex-media/TV_Shows
...
Jun 28, 2021 17:47:00.843 [0x7fa6df25a808] DEBUG -   * Marking media not available in /secondary/Other_Videos
...
Jun 28, 2021 17:47:00.672 [0x7ff63ac32808] DEBUG -   * Marking media not available in /home/plex-box/Desktop/plex-media/Anime

While some other drives appear to be recognized just fine:

/home/plex-box/Desktop/plex-media
   /Movies
   /Other_Videos
/secondary
   /Anime
   /Anime_Movies
   /TV_Shows

Are the new shows/movies exclusively on the not available drives?
This looks inconsistent… assuming you’re mounting that /secondary drive just ones (vs. each subfolder pointing to its own drive).

[tehlinkz]

No those drives are the only locations. The machine only has 2 drives.

sda 8:0 0 465.8G 0 disk
├─sda1 8:1 0 512M 0 part /boot/efi
└─sda2 8:2 0 465.3G 0 part
├─vgubuntu-root 253:0 0 464.3G 0 lvm /
└─vgubuntu-swap_1 253:1 0 980M 0 lvm [SWAP]
sdb 8:16 0 931.5G 0 disk
└─sdb1 8:17 0 931.5G 0 part /secondary

I have the same folder structure in both of those locations but not each have things in them for example:
plex-box@plexbox:~/Desktop/plex-media$ pwd
/home/plex-box/Desktop/plex-media
plex-box@plexbox:~/Desktop/plex-media$ ls -al
total 28
drwxrwxr-x 7 plex-box plex-box 4096 Feb 27 14:20 .
drwxr-xr-x 3 plex-box plex-box 4096 Feb 26 19:42 …
drwxrwxr-x 2 plex-box plex-box 4096 Feb 27 00:18 Anime
drwxrwxr-x 2 plex-box plex-box 4096 Feb 27 14:20 Anime_Movies
drwxrwxr-x 2 plex-box plex-box 4096 May 29 19:06 Movies
drwxrwxr-x 2 plex-box plex-box 4096 Jan 17 15:46 Other_Videos
drwxrwxr-x 2 plex-box plex-box 4096 Feb 26 19:43 TV_Shows

AND

plex-box@plexbox:/secondary$ pwd
/secondary
plex-box@plexbox:/secondary$ ls -al
total 32
drwxr-xr-x 8 plex-box plex-box 4096 Feb 27 00:23 .
drwxr-xr-x 21 root root 4096 Feb 26 19:51 …
drwxrwxr-x 16 plex-box plex-box 4096 Apr 24 21:04 Anime
drwxrwxr-x 2 plex-box plex-box 4096 Feb 26 23:45 Anime_Movies
drwxrwxr-x 2 plex-box plex-box 4096 Feb 26 19:53 Movies
drwxrwxr-x 2 plex-box plex-box 4096 Feb 26 19:53 Other_Videos
drwx------ 5 plex-box plex-box 4096 Feb 27 00:18 .Trash-1000
drwxrwxr-x 12 plex-box plex-box 4096 Jun 28 17:42 TV_Shows

In /home/plex-box/Desktop/plex-media/Anime/ that folder is empty
In /secondary/Anime that folder has Anime in it.

Basically I have the same structure for my ease of use. And I just use which ever drive has space in it.

But here is the latest example:

plex-box@plexbox:/secondary/TV_Shows/Rick_and_Morty$ pwd
/secondary/TV_Shows/Rick_and_Morty
plex-box@plexbox:/secondary/TV_Shows/Rick_and_Morty$ ls -al
total 815236
drwxrwxr-x 2 plex-box plex-box 4096 Jun 28 17:43 .
drwxrwxr-x 12 plex-box plex-box 4096 Jun 28 17:42 …
-rwx------ 1 plex-box plex-box 834785626 Jun 28 17:45 ‘Rick and Morty - 5x02 - Mortyplicity.mkv’

That Rick and Morty episode isn’t showing up but like you said you can see that /secondary/TV_Shows is working.

[tom80H]

The Rick and Morty episode appears to be a permission issue (unless plex-box is the Linux user of your Plex Media Server → default: plex)

[tehlinkz]

facepalm I did a scp from another machine and it obviously didn’t keep permissions. Haha, thanks! I’ll have to turn in my Linux admin badge.