New UI is an awful experience

I say yes and yes about enshittification being here now. Have you looked at the end user experience, especially for users who don’t run a server?

  • Ads delivered via push notifications.
  • Plex ad-supported media mixed in with self-hosted media with no clear delineation between the two operating on end-user confusion to generate revenue.
  • The ad-supported media is opt-out rather than opt-in.
  • In order to opt-out, you can’t even do it through your server’s settings, but you have to specifically access your plex.tv account settings on plex.tv. This could easily be in our server account settings.
  • You cannot opt your users out of this - they have to.
  • A new UI paradigm that further blurs the differences between ad-supported media and self-hosted media.

These are dark patterns.

I was willing to put up with it as long as my UI/UX experience remained positive, but with the new changes that ship has sailed.