Newly added media do not appear in plex library

Server Version#: 1.18.9.2571-e106a8a91
Player Version#:

Under the “Settings->Library” section of my Plex Server settings, I have the “Scan my library automtically” selected. However, when I have to manually click “Update Libraries” in order for the newly added media to be added to my Plex library, the new media files do not appear.

OSX: MacOS Mojave 10.14.6

Any advice would be appreciated to get this setting to work as intended. Please let me know if further information is needed in order to assist. Thank you!

I am having similar issue. New media does not appear at all unless it is added to an existing media folder (new episode of existing tv show) adding a new show nothing shows up. Also, the orange triangle in the corner of the thumbnail that marks new episodes, no longer disappears after the episode has been watched and if you watch multiple episodes of a show, PMS no longer keeps track of where you are so that you can pick up later. PMS software is up to date, files are properly formatted Lots of glitchy things happening now, in almost nine years never experienced this level of performance issues.

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