Using the latest version of plex server. Anytime i add a new movie the app players wont play the title, it goves an unknown error. O have found that to fix it all i have to do is Analyze, then Fix Match, but its getting tiresom having to do this on every new title. Anyway to fix it? Btw it was working fine for a while but the last week its been like this, and it took me a few days to figure out the analyze/fix match trick.
Care to show us exactly how you’re naming your media files ?
Also, if you have server debug logs, they would really help to see if anything isn’t working as it should
Thanks for the reply. A few examples → “The Secret of Kells” and “Wolfwalkers”, “Pride and Prejudice and Zombies”, and “Central Intelligence”
No quotes on the actual filenames.
Are your filenames similar to your folder names?
Asking because I see this:
‘Central Intelligence 2016 Theatrical 1080p BluRay x264 DTS-JYK’
That’s really far from something which will match cleanly.
It doesn’t surprise me, having seen some of the names in your logs, that you’re having matching problems.
Another example is:
D:\Shows\Sense8.S01-S02.COMPLETE.1080p.NF.WEBRip.x265.HEVC.6CH-MRN\Sense8.S02.1080p.NF.WEBRip.x265.HEVC.6CH-MRN
Proper structure and naming is (The title part is optional)
[chuck@lizum ~.2018]$ ll -R /glock/media/tv/Sense8
/glock/media/tv/Sense8:
total 12
drwxr-xr-x 4 chuck chuck 52 Sep 10 2023 ./
drwxr-xr-x 62 chuck chuck 4096 Mar 21 11:34 ../
drwxr-xr-x 2 chuck chuck 4096 Sep 10 2023 Season 01/
drwxr-xr-x 2 chuck chuck 4096 Sep 10 2023 Season 02/
/glock/media/tv/Sense8/Season 01:
total 42414384
drwxr-xr-x 2 chuck chuck 4096 Sep 10 2023 ./
drwxr-xr-x 4 chuck chuck 52 Sep 10 2023 ../
-rw-rw-r-- 1 chuck chuck 3912987799 Sep 9 2023 Sense8 - S01E01 - Limbic Resonance.mkv
-rw-rw-r-- 1 chuck chuck 3332626833 Sep 9 2023 Sense8 - S01E02 - I Am Also a We.mkv
-rw-rw-r-- 1 chuck chuck 2859985569 Sep 9 2023 Sense8 - S01E03 - Smart Money Is on the Skinny ■■■■■.mkv
-rw-rw-r-- 1 chuck chuck 5139591151 Sep 10 2023 Sense8 - S01E04 - What's Going On.mkv
-rw-rw-r-- 1 chuck chuck 3074955931 Sep 9 2023 Sense8 - S01E05 - Art Is Like Religion.mkv
-rw-rw-r-- 1 chuck chuck 2949276697 Sep 9 2023 Sense8 - S01E06 - Demons.mkv
-rw-rw-r-- 1 chuck chuck 3102390258 Sep 9 2023 Sense8 - S01E07 - W. W. N. Double D.mkv
-rw-rw-r-- 1 chuck chuck 2729874631 Sep 9 2023 Sense8 - S01E08 - We Will All Be Judged by the Courage of Our Hearts.mkv
-rw-rw-r-- 1 chuck chuck 5135146688 Sep 10 2023 Sense8 - S01E09 - Death Doesn't Let You Say Goodbye.mkv
-rw-rw-r-- 1 chuck chuck 3370839925 Sep 9 2023 Sense8 - S01E10 - What Is Human.mkv
-rw-rw-r-- 1 chuck chuck 2657257084 Sep 9 2023 Sense8 - S01E11 - Just Turn the Wheel and the Future Changes.mkv
-rw-rw-r-- 1 chuck chuck 5167371088 Sep 10 2023 Sense8 - S01E12 - I Can't Leave Her.mkv
/glock/media/tv/Sense8/Season 02:
total 76713604
drwxr-xr-x 2 chuck chuck 4096 Sep 10 2023 ./
drwxr-xr-x 4 chuck chuck 52 Sep 10 2023 ../
-rw-rw-r-- 1 chuck chuck 11881770160 Sep 10 2023 Sense8 - S02E01 - Happy F-cking New Year.mkv
-rw-rw-r-- 1 chuck chuck 4971539557 Sep 10 2023 Sense8 - S02E02 - Who Am I.mkv
-rw-rw-r-- 1 chuck chuck 4656090001 Sep 10 2023 Sense8 - S02E03 - Obligate Mutualisms.mkv
-rw-rw-r-- 1 chuck chuck 5300369290 Sep 10 2023 Sense8 - S02E04 - Polyphony.mkv
-rw-rw-r-- 1 chuck chuck 4760589324 Sep 10 2023 Sense8 - S02E05 - Fear Never Fixed Anything.mkv
-rw-rw-r-- 1 chuck chuck 6150539145 Sep 10 2023 Sense8 - S02E06 - Isolated Above, Connected Below.mkv
-rw-rw-r-- 1 chuck chuck 5594504517 Sep 10 2023 Sense8 - S02E07 - I Have No Room In My Heart For Hate.mkv
-rw-rw-r-- 1 chuck chuck 5255864607 Sep 10 2023 Sense8 - S02E08 - All I Want Right Now Is One More Bullet.mkv
-rw-rw-r-- 1 chuck chuck 5254954395 Sep 10 2023 Sense8 - S02E09 - What Family Actually Means.mkv
-rw-rw-r-- 1 chuck chuck 4806149866 Sep 10 2023 Sense8 - S02E10 - If All the World's a Stage, Identity Is Nothing But a Costume.mkv
-rw-rw-r-- 1 chuck chuck 5215420177 Sep 10 2023 Sense8 - S02E11 - You Want a War.mkv
-rw-rw-r-- 1 chuck chuck 14706917334 Sep 10 2023 Sense8 - S02E12 - Amor Vincit Omnia.mkv
[chuck@lizum ~.2019]$
While the media does need a quick scan / analysis so PMS knows what it is
(codec, resolution, bitrate, streams in the file), that’s all it needs to play it locally.
Playback in bandwidth-limited conditions requires PMS to analyse the file and confirm the bitrate(s) needed to playback successfully.
I really do urge you use a media naming rule (for those you acquire with automation) and renaming tool (filebot, tiny media manager, etc) for everything existing.
I do have the Sonarr/Radarr/FileBot rules worked out from having helped others and will gladly share them if you wish.
Here’s how I do movies.
Name (Year) [ Resolution ]
– Anything in the [ ] is ignored by PMS. It’s there so you can have additional info without interfering with matching
awesome thank you, i will use one of these going forward!
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