Server Version#:
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Plex is not finding my media server on qnap nas device. The message i receive when trying to connect on web browser… Not authorized
You do not have access to this server.
If this seems wrong, make sure the server is signed in and claimed by the same account you’re using now. For more troubleshooting tips, see our support article.