I get no sound on one channel only, all other channels are fine. This is in Live TV & DVR which is using HDHomeRun connect quatro as a tuner, the Plex server I’m using is running on a dedicated Mac Mini 2018 MacOS Mojave 10.14.6, Plex media server version 1.16.3.1402.
I’ve tried it with the AppleTV client, web browser client and iOS client on my phone with the same results.
In AppleTV, when on BBC1 SD if I check in Playback Settings there are 2 audio streams, “English MP2 stereo” and “Unknown MP2 Stereo”. It defaults to unknown when you load the channel, if I switch it to English the sound starts. There isn’t an option to change this in any other client I use and I can’t see a way to configure it on the server. I’ve also tried deleting and recreating the DVR to no avail. It has worked fine in the past.
Is there anyway to change it to default to the English audio channel?
You are not alone - I have this issue also, using both the Plex web client and the Plex stand-alone app, with a HDHomeRun. If I use the HDHomeRun standalone app, then I get sound on BBC1. If I watch it through Plex, there is no sound.
Did you ever find a solution?
Hey, I thought I was going crazy but this is exactly my issue too. I’m running an older HDHomerun 2 channel (HDHR3 EU). BBC one simply has no sound on recordings, or more recently is the only channel I can’t seem to play. If I connect directly to the HDHomerun it shows a strong signal for BBC One and I can stream from the HDHomerun desktop app. Very odd.
Starting to feel like its a bug, rather than my mis-configuration. What’s really frustrating is that I’ve only just noticed it and I can’t think if it’s something I’ve done. Plex server upgrade perhaps?
