No connection to QNAP Plex server

Plex Media Server Remote Access
2

We could make some progress I hope with

  • your exact PMS server version.
  • your QTS version
  • a basic description of your network
  • screenshots of all the QNAP advanced Network & Virtual Switch pages, but go ahead and redact your WAN IP
  • tell us the IP address of your player device on the LAN.
  • what things you tried from The QNAP FAQ for Plex.
  • Can you SSH into it and look at the logs for something obvious?
ssh -l admin xxx.xxx.xxx.xxx
cd "`getcfg -f /etc/config/qpkg.conf PlexMediaServer Install_path`/Library/Plex Media Server/Logs"