"No content available" Plex error

My plex was working fine and then from one day to another it showed me this. I can get access to it by putty and also my omw. But cant connect to the port 32400 and i have forwarded. How can i fix this? its on a rassberry pi

Server Version#:1.25.0.5220-de6e61df7
Player Version#:

Directory / file permissions change?

Dropped a file system mount ?

It’s something very basic at the OS / media storage level.

I have checked for it but it seems like it cant connect to the port. I have tried to connect via localhost:32400/web and i couldn find it there. Everything else seems fine. the ip is fine as long as im not putting :32400 in the back of it.

Have tried to fix it for 2 days now trying everything from firewall on the pi. Start over with plex media server but nothing i tried did anything

@mail_clausa_dk

Manually get into the file system and dig down until you get into the Plex Logs directory.

Make a tar.gz of everything you see in the Logs directory and attach here.

is there in anyway i can do that through putty?

Yes,

Putty ssh into the machine. then use tar to create the tar.gz. lastly use scp to copy the file back so you can upload here.

Im sorry how do i find the log file in putty and download it? Im new to putty

Google putty

ver 0.76

Respectfully, this is your machine. You should know and have these tools.

but i do have putty but dont know how to find and download the log

i have basic knowledge of putty but dont know how to find log files and how to download them

do you know how to ssh into the machine to get to the plex server ?

yes im in root

the easiest way to find the most commonly known file in all of Plex is

find / -name Preferences.xml -print

The directory which contains Preferences is the ‘Plex Media Server’ directory .
You’ll find the “Logs” directory there as well.

1 Like

root@raspberrypi:~# find / -name Preferences.xml -print
find: ‘/proc/3211/task/3211/net’: Invalid argument
find: ‘/proc/3211/net’: Invalid argument
/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Preferences.xml

Now you find it. Get in there and make a tar file.

/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Preferences.xml
-bash: /var/lib/plexmediaserver/Library/Application: No such file or directory
this is what it says when i try to access it

Just like with windows, quote any names with spaces

Okay i think i found the problem it is hostapd that is screwing me im still trying to get the logs but do you know of this problem?

No. No idea about Rpi or OMV