No direct play video profile exists for http/mkv/h264/ac3

Plex Players Streaming Devices
1

Server Version#: 1.29.2.6364
Player Version#:9.21.2.1271
Server Hardware: Synology DS116
Client Hardware: H96 Max Android Box (android 11)

For some reason plex server want to transcode the movie to plex app on my android box, I don’t understand why. I have installed plex app on my android tv too, and on that device it play the same movie with direct play. I installed KODI on my android box, and downloaded composite add-on. To KODI the server streams the same movie with direct play. So why plex android app can not play it with direct play? Same hardware, same movie…

plex log
plex log960×319 42.5 KB

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