I followed the steps from this link. When I logged into the WebUI my libraries were missing and if I try to add a new library it won’t let me save it. Could this be an ownership issue?
Would love for a response from someone. I’d really like to know where the “watched” data is stored so I can recover it.
It’s in the database folder referenced on that support page. If you’re not sure if this is a file permissions issues, go chown plex:plex to that folder and restart the server. to cover that issue. If you’re trying to move a database from a very old Plex Media Server install to a much newer version you might be running into a incompatibility in the database files. You should update the old server to the same version as the new one before you attempt transferring the library data over.
If you’re not sure if this is a file permissions issues, go chown plex:plex to that folder and restart the server.
Oooh, so this might be why I can’t just copy those files into the new directory. I should check the ownership.
I used the technique in this link.
https://support.plex.tv/articles/201154527-move-viewstate-ratings-from-one-install-to-another/
Thanks
You mentioned you couldn’t save new libraries when you tried creating them, so that sounds like Plex cannot write to the database files. Since you copied those from the old system they likely have the ownership of you from you copying them.
The media files not being accessible by Plex would be more obvious when you try navigating to the directories in the library creation wizard and you get a generic dim grey document icon instead of the list of files inside the folders.
I sorted out the Library saving issue. That was me attempting to migrate the Jail to a new pool. I abandoned that and went with making a fresh jail and migrating the data in the “Plex Media Sever” directory. Right now I am focused on getting the watch history restored, which is the most important data to me. I’m still unsure if it’s worked or not as Plex is still scanning all my files.
@nx6 OK so the watch history is definitely not being transferred over. Even with the method in the link I posted above. I was looking at the db files in DB Browser. All the tables are there but in the data tab there wasn’t much of anything there other than all the user names.
I’m not going to know what the issue is here then. I’ve only transferred a library once, and it was on the same hardware. I moved it from one jail to another jail. I set up all my mount points the same and then copied the entire plexdata folder as a tar archive I expanded on the other side in the same location. All my stuff seemed to carry over fine. I didn’t even do half the stuff the (first linked) procedure has you do since I was replicating the location of files and the rest the same.
You’ll need to get assistance from someone else who uses FreeBSD/FreeNAS.
I think it might be related to this setup script I’m using.
I use these directions. Although I kinda feel like I have to make some small changes somewhere because of errors I get, but I can’t remember what right now…
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I actually ended up getting it working. It was absolutely a permissions issue with the old db files. Once I got that sorted out things started working.
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