No longer have access to My Media, PLEX asking me to install PLEX Server

Server Version#:
Player Version#:

Been Running Plex for more than a year, and today I see, that PLEX is asking for me to reinstall PLEX Media Server. If I reinstall, I am worried that all of my cataloguing will be gone and I will need to rebuild it. Please advise.

Did you perhaps change your password and opt to sign-out all devices? This will also sign-out your server, so you’ll need to re-link it to your account… to do that, make sure to access the server through the bundled version of Plex Web, using its local IP address from within the same subnet (e.g. http://127.0.0.1:32400/web if you’re on the same machine; http://[PMS IP address]:32400/web otherwise).

Thanks Tom for the quick reply. No changes to the password or opt to sigh out to my knowledge. I’ll see if I can relink. Appreciate the help.

Thank you Tom, This worked!!!

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.