Reconnect Plex Media server to account

Server Version#: latest
Player Version#: latest

Who has the golden answer on how to readd a plex media server to my account?

I’ve changed my password cause i saw that someone logged in from Wuhan. Well i live in the netherlands so i directly changed my password and deleted all connected devices. Then i found out that i couldn’t connect to my server anymore.

I’ve tryed somethings with Preferences.XML for linux(Ubuntu) but not all the options i had to delete were there, so then i deleted my server from the account in the hope i could reconnect it with the proper password, but still nothing. I have no idea what to do now, so hopefully someone can help me or point me in the right direction.

Standard procedure to fix this condition is https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/
Follow it accurately.
Use your web browser’s ‘incognito’/‘privacy’ mode.
Ideally, use a web browser directly installed on your server machine.
If that is not possible, use a web browser on a machine in the same local network.
(keep in mind that running Plex in a VM may put it into a different subnet, so you need to establish a tunnel first)
Load the web app directly from the server i.e. http://192.168.1.24:32400/web

If this doesn’t work, try to use this app instead. It displays useful diagnostic messages during the procedure: https://github.com/ukdtom/ClaimIt/wiki/How-To-Linux,-Mac

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