no match with PlexMovie agent for the following manual matching request

General Discussions
1

Hi experts

I tried (once again) to search via IMDB ID to manually match an unmatched movie file:

The movie is: Charlotte Link - Die letzte Spur
The IMDB ID is: tt6116590

When addind the IMDB ID to the title, no movie can be found though the movie has an ID (and thus is uniquely identifiable).

I checked the logs:

2017-01-18 21:10:30,474 (-ba25470) : INFO (agentkit:946) - Searching for matches for {‘year’: None, ‘id’: ‘48216’, ‘name’: ‘tt6116590’}
2017-01-18 21:10:30,477 (-ba25470) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/library/metadata/48216/tree’
2017-01-18 21:10:30,507 (-ba25470) : INFO (init:414) - Found an ID, attempting quick match based on: tt6116590
2017-01-18 21:10:30,560 (-ba25470) : DEBUG (networking:166) - Requesting ‘https://meta.plex.tv/m/6116590?lang=de&ratings=1&reviews=1&extras=1’
2017-01-18 21:10:32,226 (-ba25470) : INFO (init:151) - checking hash search vector: https://meta.plex.tv/movie/hash/51/5131149da2391adf180fcc0ee4b4a1df0cb0fa54.xml
2017-01-18 21:10:32,243 (-ba25470) : DEBUG (networking:166) - Requesting ‘https://meta.plex.tv/movie/hash/51/5131149da2391adf180fcc0ee4b4a1df0cb0fa54.xml’
2017-01-18 21:10:32,467 (-ba25470) : ERROR (networking:219) - Error opening URL ‘https://meta.plex.tv/movie/hash/51/5131149da2391adf180fcc0ee4b4a1df0cb0fa54.xml’
2017-01-18 21:10:32,469 (-ba25470) : INFO (init:178) - freebase/proxy hash lookup failed: HTTP Error 404: NOT FOUND
2017-01-18 21:10:32,470 (-ba25470) : INFO (init:182) - Scoring {}
2017-01-18 21:10:32,472 (-ba25470) : INFO (init:449) - ---- HASH RESULTS MAP ----
2017-01-18 21:10:32,473 (-ba25470) : INFO (init:450) - {}
2017-01-18 21:10:32,475 (-ba25470) : INFO (init:151) - checking title/year search vector: https://meta.plex.tv/movie/guid/66/661d6069e94f728c76a24934829729cd2a51c27f.xml
2017-01-18 21:10:32,491 (-ba25470) : DEBUG (networking:166) - Requesting ‘https://meta.plex.tv/movie/guid/66/661d6069e94f728c76a24934829729cd2a51c27f.xml’
2017-01-18 21:10:32,715 (-ba25470) : ERROR (networking:219) - Error opening URL ‘https://meta.plex.tv/movie/guid/66/661d6069e94f728c76a24934829729cd2a51c27f.xml’
2017-01-18 21:10:32,717 (-ba25470) : INFO (init:178) - freebase/proxy title/year lookup failed: HTTP Error 404: NOT FOUND
2017-01-18 21:10:32,718 (-ba25470) : INFO (init:182) - Scoring {}
2017-01-18 21:10:32,720 (-ba25470) : INFO (init:481) - ---- TITLE_YEAR RESULTS MAP ----
2017-01-18 21:10:32,721 (-ba25470) : INFO (init:482) - {}
2017-01-18 21:10:32,723 (-ba25470) : INFO (init:507) - ---- TMDb RESULTS MAP ----
2017-01-18 21:10:32,739 (-ba25470) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt6116590%3Fappend_to_response%3Dreleases%2Ccredits%26language%3Dde’
2017-01-18 21:10:38,244 (-ba25470) : ERROR (networking:219) - Error opening URL ‘http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt6116590%3Fappend_to_response%3Dreleases%2Ccredits%26language%3Dde’
2017-01-18 21:10:38,246 (-ba25470) : INFO (init:1430) - Error fetching JSON from The Movie Database: http://127.0.0.1:32400/services/tmdb?uri=%2Fmovie%2Ftt6116590%3Fappend_to_response%3Dreleases%2Ccredits%26language%3Dde
2017-01-18 21:10:38,247 (-ba25470) : INFO (init:511) - ---- UMP RESULTS MAP ----
2017-01-18 21:10:38,294 (-ba25470) : DEBUG (networking:166) - Requesting ‘http://127.0.0.1:32400/services/ump/matches?type=1&title=tt6116590&year=&plexHash=5131149da2391adf180fcc0ee4b4a1df0cb0fa54&lang=de&manual=1’
2017-01-18 21:10:39,114 (-ba25470) : DEBUG (runtime:88) - Sending packed state data (536 bytes)
2017-01-18 21:10:39,116 (-ba25470) : DEBUG (runtime:924) - Response: [200] str, 320 bytes

The IMDB ID is processed, some meta.plex.tv URL is requested (which delivers an empty XML tag when I open it in a browser).

Seems to be an error. Please help…

2

Unfortunately, having a IMDb ID does not mean the movie data are available to Plex.
Plex fetching data from IMDb is, sadly, restricted to actual ‘cinema’ movies. This is a tv movie.

If you want that movie to match, you need to add it to TheMovieDatabase yourself.
(Or get someone else to do it. :wink: )

3

Thank you for taking the time to explain that to me.

You mean: that TheMovieDB entry?
https://www.themoviedb.org/movie/435844-charlotte-link-die-letzte-spur/edit?active_nav_item=primary_facts

It is there and it has the tt6116590 also…

I guess, it looks more like a bug, but hey… let’s try and assume it is not:

My first impulse would be: Ask “why”?

But let me put it this way:

I want to use PlexMovie agent, because only with PlexMovie agent I can use OFDB (German sources).
As a user, I would expect it to find the movie (as it actually does) if I provide the unique ID.
Most of the data is pulled from OFDB then, using that same ID. Unfortunately, no match ist found and therefore OFDB cannot provide the data. Probably something like airing date and actors come from other sources.
It is not what I expect would happen.

Would it be possible to amend the way of scanning in a future release?
If TMDB does not have any data, but IMDB has (it holds a title at least), then fallback and scan this IMDB page, no matter what it is?

It sounds funny if “Plex” wants me to go and add a movie to one online database that I am officially not using to identify my TV movie (PlexMovie agent is being used, not TheMovieDB agent) and all other sources DO have valid data.

4

Haha… I just saw that you did the TMDB entry for that movie… nice trick… it does not work yet :slight_smile:

5

@rossinior said:
Haha… I just saw that you did the TMDB entry for that movie… nice trick… it does not work yet :slight_smile:

I takes between a few hours - up to 2 days for the data to be usable by Plex.
Try matching it again in a few days or just leave it to the Butler.

6

@rossinior said:
If TMDB does not have any data, but IMDB has (it holds a title at least), then fallback and scan this IMDB page, no matter what it is?

Not possible. Plex is a reputable business, if they are using metadata, they license it (and pay for it) from the proprietor (IMDb in this case).
The current license only allows using cinema movies, so that is all the API provides.
‘Scraping’ that data from the IMDb web page would be breach of contract. Won’t happen.

7

@OttoKerner said:

@rossinior said:
Haha… I just saw that you did the TMDB entry for that movie… nice trick… it does not work yet :slight_smile:

I takes between a few hours - up to 2 days for the data to be usable by Plex.
Try matching it again in a few days or just leave it to the Butler.

Well, I did it via PlexMovie using one part of the title “Charlotte Link”. Right at the end of the list, the correct movie was offered as a match. This way, all the data including OFDB was able to be found.

Sounds still weird to me that IMDB ID is not found, but part of the title works like a charm… :slight_smile:

Again, thank you for explaining the TV to cinema licensing terms.