Server Version#: Plex Version 1.16.1.1291 (freeBSD)
Player Version#: Version 3.108.2 (web client)
I have my media stored on a NAS, which runs NAS4Free (aka XigmaNAS). I used to have a jail that was freeBSD 11.1. The Plex server runs in this jail, with the source of the library files for plex mounted via an fstab.
Recently, after upgrading to the new plexmediaserver, the web interface stopped giving me access to the server settings. But despite this, the previous server had downloaded artwork from theTVDB and also the MovieDB.
In addition, this plex would not scan my files anymore. So, under the direction of Plex tech support, I updated the freeBSD jail to freeBSD 11.2.
Still, couldn’t get into the server settings.
So I created a new jail, installed a new instance of the plexmediaserver, and started to map my media library. I could see the server settings now, as well as the remote settings. But the problem arose that there was no artwork being downloaded, despite having the agents set to get them from TheMovieDB / TheTVDB prior to local media assets.
Can anyone please help me figure out what is up? I’ve included my logs in the file.
thank you kindly.
and also, there is NO metadata. At first, I thought it was just the album art. But no metadata is getting loaded at all.
This sucks.
Old server versions worked flawlessly.
I also checked that IPv6 is not enabled on my router.
I also used curl to make sure there was no issue with connectivity / timeout.
[root@Test11Jail /]# curl http://image.tmdb.org/t/p/w300/jXtKhWFg3ykUMABl6iZuJs9B462.jpg --output test
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 15286 100 15286 0 0 107k 0 --:–:-- --:–:-- --:–:-- 106k
What version is the host running? Kernel is still shared so that should at least be the same OR more recent (i.e. there should be no problem in having a 12.0 host and 11.2 jails, although its probably best to keep them in the same version unless that’s absolutely needed).
How do you have the network setup? To have plex running in a jail VIMAGE/VNET is required, metadata is know to fail without this.
I was referring to FreeBSD 12 not FreeNAS, and I think you’re smart on not going for FreeNAS 12 just yet
But back to the issue, this should work in 11.2 but VNET is a must for full PMS functionality and its been so for quite some time (Actually in practice it always was but there where some less secure workarounds for at least having metadata work).
A great way to figure what you need for the jail is just look at what the plugin does!
And a note on IPv6, this should work fine since a few versions back (It should listen on both IPv4 and IPv6)!
Also FWIW I did create a new jail on a FreeNAS 11.2 box and set the jail release to 11.2, PMS works and I get artwork and metadata, so all does seems good with the platform!
Please try the settings I posted and let me know if that works.
Ah sorry, you did state that in the begging but I forgot.
I’m not sure how this is setup in XigmaNAS, but since its FreeBSD based it should be possible, but might be better to ask about that in their forums.
I’m not even sure what they use for jails, is it iocage? if so I might be able to help from command line!
We do have reports of other folks using XigmaNAS and the only thing that was failing at the time was Hardware Transcoding (which should be possible with a FreeBSD 12 base too).
The command seems to be returning also the IPV6 address, which is weird because I thought I turned it off. How can I verify that IPV6 is off on both the host XigmaNAS and freeBSD jail (Created with theBrig) ?
Additional information: the same media (folder structure) moved to a Mac running plexmedia server is able to be parsed and patched, so it has to be something with the FreeBSD server or permissions.
