No passthrough!?

I am using Plex on my PS4 (client) and Synology NAS (server) and upgraded my AV-System (using a Marantz SR7013-Receiver) to Atmos. Only getting stereo sound is a desaster. How can I reastablish passthrough?
(replied a post with the same text but after that I thought it would be better to start a new topic)

The PS4 cannot passthrough ATMOS.

Thanks for your fast reply… but I get only stereo… no Dolby, DTS or anything else (btw. the PS 4 does not have to be able to do atmos… it -meaning plex- shall just pass it through to the Marantz Receiver)

Look in the app settings under audio. If your receiver suports multi-channel AC3 or DTS, enable that check box and PMS will transcode your TrueHD appropriately.

Being able to passthrough a specific codec still requires some sort of support on the device.

Hmmm… in the Plex App (on PS4) there is no option like that (maybe somehing like EAC-3… dont quiete remember and I am not at home to take look).
Whatever option I activate the receiver only gets Stereo…

I just checked with the team and there is a known issue with the latest app. We are working with Sony to get it resolved.

Perfect. So there is hope :slight_smile: Any information (educated guess) when it will be solved?

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.